Aluminum's Masters Inc

This project had a very promising start, but has transformed into another frustration with a contractor that disappears after getting paid.

The owner of Aluminum Masters, Bledi, came highly-recommended. Even though they were the third-most expensive out of ten companies from which I got quotes, they offered a 10-year warranty on their labour. The labour and recommendation convinced me to hire them this past summer to do a complete overhaul of my eaves, soffits, facia, leaf guards, and drip edge. I gave them totally flexible timelines.

Bledi directed his team, but did not directly do any of the work. The team was comprised of seasonal workers, except possibly one that was a regular of his crew. They were friendly and courteous, as was Bledi ... at least during the project.

I was present throughout the few days it took to complete the work, and circulated to make sure that all the nuances that had been discussed, were in fact implemented as discussed. They did one major thing wrong with a downspout that had I not gone and done a tour of their work on the first major rainfall we had following the crew's departure, could have created a major flooding issue in my house. After I informed Bledi, he sent someone to fix the downspout and a couple of other issues/oversights that I brought to their attention about another downspout, a "shield" they forgot to put on an inside corner, and some gaps they had to fill in in the soffit.

With the exception of some mangled roof shingles, and my having to clean up a lot of large and small debris that they had been left behind, the project seemed to have finished with no other issues.

But I was wrong.

When the leaves started falling, I noticed in two places that the leaf guard had collapsed into the trough, or not been properly screwed down.

I'd pointed out to Bledi on numerous occasions that I was uncomfortable with how inconsistently the leaf guard had been laid down (i.e., the direction in which the overlapping sections were placed against the direction of the trough's slope), or that there was no overlap of certain sections of the leaf guard, which I felt could allow debris to fall into the small gaps.

For these two last issues that arose a mere month or so after the installation had been completed, on Oct. 17 I texted Bledi and, without pushing for a priority rush, I asked him to come by and fix the issues.

Even though I had provided another potential customer of his with a glowingly positive reference, I have yet to hear from, or see, Bledi or anyone from his team to fix the issues with the leaf guard.

After multiple texts to him in which he falsely stated he would come "soon" or "that week", and phone calls to him that get forwarded to voicemail, I decided to write this review.

He can redeem his reputation with me for this project, but my experience has been completely soured by his unresponsive, unprofessional attitude.

Bledi was recommended to me by a neighbour and in turn, I would recommend him myself. He provided very good advice and problem-solving for a tricky downspout location. His team was very professional and they worked efficiently. Highly recommended.

I have nothing but praise for Aluminums Master Inc. Bledi and his team of Kristian, Syed and Armando are incredible. From my first meeting with Bledi to the completion of the job was smooth sailing. They work brilliantly as a team and treated my house as though it was their own. They were also very efficient and respectful of my time. I wouldnt hesitate to hire them again and anticipate that I will be referring them to everyone I know. HIRE them!! You wont regret it.
Sincerely,
Another very satisfied customer !

Bledi and his team were wonderful to work with. They were efficient and took care with the job. We were surprised with the quick turnaround. All of the eavestroughs and downspouts were replaced in just a few hours. We highly recommend them!

I called several quotes and Bledi stood out from the pack. He was courteous and professional throughout. His team was on time and completed the job in one day. Highly recommend.

35 year old guttering was damaged and falling apart. I found AM on Homestars and the reviews seemed universally positive. I'd like to add to that list.
Free same day estimate, lead time for work was less than a week.
Crew showed up on time, (early!), removed all the old gutters and downspouts, replaced with new, custom made elements and finished the entire job in about half a day. Quality is exceptional, price was totally reasonable, good communication, friendly and totally professional. I have no hesitation in recommending them. Thanks!

Bledi and his team did a wonderful job replacing our entire gutter system on our older house. From quotation to cleanup and many questions in between, Bledi and his team took care of us and saw the details through to the end. Very happy with the service and product, thank you!

I am a Project Manager with a general contracting company based in South Etobicoke. We recently had a project in Toronto that required aluminum work, for which we engaged Aluminum Masters. They demonstrated exceptional reliability, efficiency, and adherence to both deadlines and budget. Their communication throughout the project was excellent, and we were highly satisfied with the quality of their work. Based on our positive experience, we would not hesitate to recommend Aluminum Masters to others and look forward to working with them again on future projects.

We inherited a backyard studio where some of the bottom siding panels had become rotten from water damage. Bledi came and had a look at the issue. He found a unique solution to the problem to keep costs down and minimize the scope of the work. Project is completed, very pleased with the result. Cannot comment on long term effectiveness, but would recommend this company going forward.

Great service, very professional and friendly. We had a piece of fascia trim break off from our townhouse but no one was willing to come install a new piece due to it being such a small job but Bledi and his team were able to schedule us in within a few days and get the job done hassle free. They even fastened extra screws to reinforce the existing fascia trim as well. Thank you to him and his team for the amazing job well done.