DeMark Home Ontario

Formerly Direct Home Ontario
Heating & Air Conditioning
Toronto ON M3J 2G2
Write a Review
Write a Review


HomeStars  >  Heating & Air Conditioning in Richmond Hill  >  DeMark Home Ontario  >  Water heater installation- exceptional customer service
Carmendowntown
Carmendowntown
4 reviews Toronto, ON
10/10

Water heater installation- exceptional customer service

I have just had my old water heater replaced with the new one and the entire experience is working with DeMark was exceptional. It’s very rare today to find a contractor that is efficient , responsive, knowledgeable , and takes responsibility for the work done. DeMark is all of these.
Right from the beginning, it took literally no more than 10 min to place the order over the phone. I sent a few pictures of the old tank gave a few details, booked the installation date. Done! No robots no picking answer options . I spoke to Victoria who was knowledge and helpful and it was the easiest thing I had to do as part of a larger renovation project.
Although the installation was difficult as my water tank is on the third floor of a townhouse, it was done quickly and professionally. Even though there were delays with the arrival time due to heavy traffic downtown Mike called me to let me know of the delays. I thought this was respectful and professional. It’s one of the few companies I dealt with lately that are highly committed to their customers and the quality of the experience they have with DrMark! Thank you for a great job! I have already recommended DrMark to two of my friends and will continue doing so. :)

Approximate cost of services:
$15.00
5 of 5 people found this review helpful.
Was this review helpful?
Company Response

Thank you very much for such great review. We work really hard to offer the best service to our customers. It was a pleasure doing work for you.

Thank you for choosing us.

DeMark Home Ontario team.