ADT Security Services Canada, Inc.

This company only provides you with one camera, and the camera is so dated that it just record whenever something move (but sometimes miss human movement though). They allows 8000 clips per month. The monitoring is basically useless. The camera did not work occasionally and their technical support is nonexistent. The customer service is terrible. These days one can buy wireless battery based camera with far better quality and far more intelligent than those provided by this company. So why would anyone want to subscript to their terrible services? When I called to cancel the service, they basically let you hold forever, and not allowing me to cancel the service. So avoid this company at all cost!!!! I never encounter such a TERRIBLE service company in my lifetime.

Don't chose ADT. Period. They don't seem to have any interest in providing positive customer support. We've had an issue with our alarm panel beeping incessantly due to low batteries in the sensors, but there is no way to shut the beeping off. Invariably it happens at night, and while you can "Pause" the beeping for a few hours, it's not enough to allow you to sleep through the night. The beeping returns every four hours. We were told that we could buy an upgraded panel to gain the option of not hearing these low battery alarms at night, and to have the option to turn off the low battery alarms for more than four hours. This seems ridiculous to me that they wouldn't have those most basic features on every panel. I've contacted the company several times to ask for information about a different panel and they never get back to me. We'll be cancelling our service as soon as we've set up with a new company.

Do not give one thought in getting your Security System and/or monitoring from this company OR you will pay dearly. There are too many great companies to choose from than taking your chances with ADT. They provided monitoring service at it's worst.

We recently switched to ADT for our alarm protection service after having received poor service from another major alarm system provider. ADT was very efficient in scheduling an appointment, explaining the service package, and having us switched over to their system. No issues so far. We highly recommend ADT!