Ideal Stairs - stair recapping, stair refinishing and stair renovation in GTA

Stair Builders
Toronto ON M1S 3B1
Write a Review
Write a Review
Website
HomeStars
Stair Builders
Ideal Stairs - stair recapping, stair refinishing and stair renovation in GTA
Star Score
Learn more about how StarScore uses a complex algorithm which considers a company's review ratings, responsiveness, reputation, and recency.

99%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Indicates how well a pro reacts to reviews and review-related interactions with Homeowners.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)
Verified by HomeStars
Write a Review

Reviews for Ideal Stairs - stair recapping, stair refinishing and stair renovation in GTA

Average customer rating:
9.9 10 (275 reviews)

Sort by

Hal in Toronto
Hal in Toronto
8 reviews Toronto, ON
10/10

Thrilled with the final outcome

Toronto

I am delighted to share my experience with Ideal Stairs. From start to finish, they demonstrated professionalism, attention to detail, and an unwavering commitment to customer satisfaction.
I had a unique challenge with my existing stairs that required a skilled and creative team to tackle. I was pleased to see that the team approached the project with a positive attitude and a can-do spirit. They carefully assessed the situation and proposed a thoughtful and practical solution.
Throughout the process, the team was meticulous in their work and maintained a tidy and organized workspace. They kept me informed every step of the way and were receptive to my requests for minor adjustments. They truly went above and beyond to ensure that I was happy with the results.
I am thrilled with the final outcome, and I can confidently say that my stairs look better than ever before. I am impressed with the company's dedication to their craft and their commitment to customer satisfaction. I will recommended them to my friends and family. Overall, I highly recommend this company to anyone in need of quality home improvement services. They are reliable, skilled, and customer-focused, and I am confident that you will be as pleased with their work as I am. Thank you for a job well done!

Approximate cost of services:
$18,000.00
Was this review helpful?
Company Response

Hello Hal, thank you for your review and recommendation. Your feedback is very important to us as we continue to offer the best in service and quality work to our customers. We are very happy to hear about your wonderful experience with our team from start to finish. We understand the importance excellent service and providing regular updates, and we're glad this showed throughout the project. On behalf of the Ideal Stairs team we would like to thank you for choosing us to be a part of your renovation. Please kindly mention our name to any friends and family who are looking to have work completed for their stairs and or floors.

Allison in Toronto
Allison in Toronto
2 reviews Toronto, ON
10/10

New Railing

Railings review in Toronto

Ideal Stairs was fantastic to deal with. Mesh was very helpful, friendly and responsive. The installation crew did a fantastic job on our new railing (replacing a glass railing) and were so, so tidy! I would highly recommend Ideal Stairs to anyone! Thank you!!

Approximate cost of services:
$6,000.00
Was this review helpful?
Company Response

Hello Allison, thank you for your review and recommendation. Your feedback is very important to us as we continue to offer the best in service and quality work to our customers. We are so happy to hear you had a fantastic experience with our team and you're enjoying your new stair railing. On behalf of Mesh and the Ideal Stairs team, we would like to thank you for giving us the opportunity to be a part of your renovation project. Please kindly mention our name to any friends and family who are looking to have work completed for their stairs and or floors.

James C
James C
3 reviews Toronto, ON
10/10

Interior Railing Replacement

Railings review in Toronto

We moved into an older home with a VERY low 2nd floor railing. Mesh and his team received our inquiry for a replacement at a modern height and walked us through the process. They were very accommodating and did an excellent job. The new railing looks great, is very secure and is much safer than before! Highly recommended.

Approximate cost of services:
$2,700.00
Was this review helpful?
Company Response

Hi James, thank you for your review and recommendation. Your feedback is very important to us as we continue to offer the best in service and quality work to our customers. We're so happy to hear you're enjoying your new railings. On behalf of Mesh and the Ideal Stairs team we would like to thank you for choosing us. Please kindly mention our name to any friends and family who are looking to have work completed for their stairs and or floors.

Louis
Louis
1 review Whitby, ON
10/10

Stairs Renovation

Stair Builders review in Whitby

Ideals Stairs did a wonderful job with my stairs. They were very helpful from start to finish, having helped with the design process and made on-site visits to make sure the project was going well. I also appreciated that they kept the work area tidy, cleaned up at the end of the day and were friendly. There was one issue though that I wish was handled better, which was communication during a day in which the workers arrived hours later than what I was told. I called to ask where they were and was simply told that they were on their way. They apologized and told me they would keep me updated in the future. I appreciate that they were responsive to questions/concerns I had. Overall I am very happy with the results of my project and would recommend Ideal Stairs.

Approximate cost of services:
$10,000.00
Was this review helpful?
Company Response

Hi Louis, thank you for your review and recommendation. Your feedback is very important to us as we continue to offer the best in service and quality work to our customers. While we're really glad you're very happy with the results and our team maintaining the cleanliness of the work space, we recognize we fell a bit short on the communication which we will continue improving. On behalf of Ideal Stairs we would like to thank you for selecting us to a part of your renovation project. Please kindly mention our name to any friends and family who are looking to have work completed for their stairs and or floors.

Private User
Private User
Private User reviews Pickering, ON
10/10

Stair renovation

Stair Builders review in Pickering

Very professional workers, good quality work, really satisfied with the work done. I fully recommend Ideal Stairs.

Approximate cost of services:
$5,500.00
Was this review helpful?
Company Response

Hello, thank you for your review and recommendation. Your feedback is very important to us as we continue to offer the best in service and quality work to our customers. We're so happy you're very satisfied with our team's quality work. On behalf of Ideal Stairs we would like to thank you for choosing us. Please kindly mention our name to any friends and family who are looking to have work completed for their stairs and or floors.

Shane in Grimsby
Shane in Grimsby
1 review Grimsby, ON
10/10

Great job! Stairs and floors!

Floor Laying & Refinishing review in Grimsby

We had our stairs completely transformed from carpet to hardwood, including new treads, spindles, and railings. Alongside this transformation we had the carpet replaced on our second floor. The Ideal Stairs team did a great job. Workmanship was great, but also the entire installation process was wonderful. The crews were always on time and cleaned up after every day of work. I would highly recommend these folks for any similar project!

Approximate cost of services:
$15,000.00
Was this review helpful?
Company Response

Hello Shane, really appreciate your review and recommendation. Your feedback is very important to us as we continue to offer the best in service and quality work to our customers. We're so happy to hear you had an overall great experience with our team from start to finish. On behalf of the Ideal Stairs team, thank you for providing us the opportunity to be a part of your stair and flooring project. Please kindly mention our name to any friends and family who are looking to have work completed for their stairs and or floors.

Linda in Toronto
Linda in Toronto
0 reviews Toronto, ON
10/10

Ideal stairs

Railings review in Toronto

Great job. They check often you are pleased. Workman are pleasant and keep the work area very clean.

Approximate cost of services:
$9,000.00
Was this review helpful?
Company Response

Hello Linda, thank you for your review. Your feedback is very important to us as we continue to offer the best in service and quality work to our customers. We're very glad you had a pleasant experience with our team. On behalf of Ideal Stairs we would like to thank you for including us as a part of your renovation project. Please kindly mention our name to any friends and family who are looking to have work completed for their stairs and or floors.

Cappelletti
Cappelletti
4 reviews Toronto, ON
10/10

floors replacement, new railing, levelling & extending treads on staircase staircase

Stair Builders review in Toronto

They removed the original hardwood floors on the second level. Levelled stairs, extended treads and replaced railing to meet code. We have been very pleased to work with Raj & Mesh & their crew. They have been professional, on time everyday, delivered the level of quality of work we expected. They were responsive to any questions or queries we had. A great company to work with, would definitely recommend them and would use them again.

Gabriella & John

Approximate cost of services:
$20,000.00
Was this review helpful?
Company Response

Hello Gabriella and John, thank you for your review and recommendation. Your feedback is very important to us as we continue to offer the best in service and quality work to our customers. We are extremely happy to hear we met your overall expectations and you had a great experience with our team. On behalf of Raj, Mesh and the team we would like to thank you for letting us be a part of your renovation project. We're very glad you now have railings that are up to code. Please kindly mention our name to any friends and family who are looking to have work completed for their stairs and or floors.

Private User
Private User
Private User reviews Whitchurch Stouffville, ON
10/10

Front Hall Staircase

Whitchurch Stouffville

I was very satisfied with the team at Ideal Stairs. They worked hard to match our floor color and delivered on the installation on time and with care. I would recommend them for your staircase renovation.

Approximate cost of services:
$10,000.00
Was this review helpful?
Company Response

Hello, thank you for your review and recommendation. Your feedback is very important to us as we continue to offer the best in service and quality work to our customers. We're happy to hear you had a very great experience with our team and we met your expectations and marched the colour of your flooring. On behalf of the Ideal Stairs team we thank you for choosing us to be part of your stair renovation project. Please kindly mention our name to any friends and family who are looking to have work completed for their stairs and or floors.

Happy customer
Happy customer
0 reviews Mississauga, ON
9/10

New staircase

Mississauga

The folks at Ideal Stairs were great to deal with. They were quick to respond to my request for a quote and were 100% accurate with their quote. There were no additional charges at the end. They did the job fast and had great customer service.
I would highly recommend them to friends and family.

Approximate cost of services:
$9,000.00
Was this review helpful?
Company Response

Hi there, thank you for your review and recommendation. Your feedback is very important to us as we continue to offer the best in service and quality work to our customers. We're so glad to hear you had a great experience with our team and service. On behalf of the Ideal Stairs team, thank you for giving us the opportunity to be a part of your stair project. Please kindly mention our name to any friends and family who are looking to have work completed for their stairs and or floors.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Ideal Stairs - stair recapping, stair refinishing and stair renovation in GTA

COVID-19 Update: We open for business and available for phone calls, emails and virtual meetings as well. We're also taking all health and safety percautions for our employees and homeowners that we're in contact with. Contact us today to discuss things further. Be safe and take care.

****

Ideal Stairs is your #1 choice for renovating staircases. Our company has been in the staircase renovation business since 2001. We serve Toronto, Greater Toronto and surrounding areas. With our expertise, we consider ourselves to be fine woodworkers, working daily with Red Oak wood – 100% Canadian content sourced from Quebec. We buy the raw materials and when possible, manufacture our own components, allowing us to pass along the savings to our consumers.

****

Are you interested in Jatoba and Walnut stairs? We also have great knowledge and experience working with these types of wood, and other exotic woods. With our custom manufacturing facility and skilled installation crews, your carpeted stairs can be transformed in about 3-5 days. We also install flooring and by coordinating this with the staircase renovation, the time and disruption in your home can be minimized. Ideal Stairs can help make your staircase the showpiece of your home.

CATEGORIES
Floor Laying & Refinishing, Railings, and Stair Builders
PRODUCTS
[.::STAIRCASES::.] Our core business is fine woodworking. We custom manufacture all elements related to the staircase industry. We make posts, treads (steps), balustrades (spindles or pickets), handrails as well as entire staircases made only from red oak. Combining the custom manufacturing facility along with skilled installation crews allow us to renovate your staircase in approximately 3-5 days. Visit our website www.idealstairs.ca to view our Testimonials, and listen to very satisfied clients who have generously allowed us to record their successful renovation in their own words. [.::FLOORING - HARDWOOD AND LAMINATE::.] Staircase renovation is not our only product. We believe we are the only staircase manufacturer that will renovate your staircase AND install hardwood flooring. We want to minimize the time and disruption in your home by coordinating these two products. We are dealers for many brands of hardwood and laminate flooring but our proudest boast is we have hardwood flooring that is 25% and 100% Canadian content. We offer custom colours on your hardwood flooring (over 750 square feet) for Red Oak and Maple. We value our premium service by supplying and ensuring the colour you choose for your flooring is also used on the renovated staircase. [.::SANDING AND STAINING::.] If you already have a solid oak staircase but you want it changed to a different colour, we also provide sanding and re-staining services. We can transform your builder staircase into a dream staircase easily within your budget. While you are considering changing the colour of your staircase, this is an excellent time to change the appearance. Since we will be taking off the handrail, pickets and posts to sand and stain your steps, take the opportunity to install another post style, such as square, remodel your existing pickets and changing the look from old to new. For the record
SERVICES
Ideal Stairs offer excellent and professional service in new stair construction, sanding, custom staining and renovating your existing hardwood staircase (oak or maple) right in your home. If you currently have carpeted stairs, we can help transform your staircase to solid oak treads. We can change your posts, add new pickets and match the material to an existing colour in your house. Within 3 days, your central foyer is transformed from great to amazing. Our service is not only limited to stairs. We can also sand and offer custom staining and refinishing of hardwood flooring. Flooring installation including oak and maple hardwood, laminate and engineered. Visit our website www.idealstairs.ca for more information.
STYLES
Custom, Contemporary, Modern, Traditional
SPECIALITIES
Stairs and flooring Stair Capping Stair Refinishing Stair Renovations
WEBSITE
https://www.idealstairs.ca
YEAR ESTABLISHED
2001
PAYMENT METHOD
Interac, Visa, Mastercard
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
WRITTEN CONTRACT
Yes
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.