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Ideal Stairs - stair recapping, stair refinishing and stair renovation in GTA
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Reviews for Ideal Stairs - stair recapping, stair refinishing and stair renovation in GTA

Average customer rating:
9.9 10 (275 reviews)

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Vijay
Vijay
26 reviews Toronto, ON
10/10

Oak stairs, purchase and install laminate on 2nd floor and basement

We decided to change from carpet to laminate in our bedooms and oak on the stairs all the way to the basement. We obtained a few quotes which included Ideal Stairs. The first call to the office began our plesant journey after speaking to Jenna. Mesh was able to come over that same evening and povided a quote for the stairs and purchase and installation of laminate in the bedooms. We visited the showroom a couple days later and had a very plesant customer service experience with Jeanna. We also found another laminate that we liked for the basement at another supplier. Rajan came over and provided an estimate for the entire job which included the installation of the laminate in the basement. We proceeded with the job. It was scheduled for later in the next week. The entire job took about 5 working days. The workers were punctual and skilled in what they did. They took care and cleaned up at the end of each day. Mesh and or Rajan came over every day to check on the job. They kept us in the loop. It was always easy to contact someone and calls were returned promptly. There quote was what we paid and also included the underpad, baseboards, all oak stairs and risers and handrails. Rajan even added the 1/4 round afterwards for the basement at no additional cost. The stairs and the laminate looks great. We are pleased to get rid finaly of carpet and even more pleased with the work that Ideal Stairs did. We would definitely reccommend friends and family.Thanks to Rajan, Mesh, Jenna and the 3 guys who did the work. Keep up the good work.

Approximate cost of services:
$7,500.00
What could this company do to improve their services?
Don't loose that personal touch with the clients. It goes a long way and will ensure future success no matter how larger your business may grow.
Any advice to offer fellow homeowners facing a similar project?
Call for a quote and visit showroom
1 of 1 people found this review helpful.
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Company Response

Thank you Vijay for your recommendation and a detailed review. It was a great pleasure to have spoken to you, and your wife at our Showroom and over the phone. We are extremely happy that you are satisfied with our service, and we hope you are enjoying your new stairs and flooring. On behalf of Mesh, Rajan, our team and I, we would like to Thank You for choosing Ideal Stairs as your company for home improvement. Kindly pass along our name to any friends and family who may be interested in renovating their stairs and or floors.

Dawn from Pickering
Dawn from Pickering
1 review Pickering, ON
10/10

Stairs/Hardwood flooring

I recently had Ideal Stairs install hardwood on my stairs and living /diningroom floor. I am very pleased with the quality of work that was done. Rag and his team did an excellent job hats off to them and Thank you.
Rest assured I would not hesitate to recommend this company to family and friends.

Approximate cost of services:
$7,000.00
1 of 1 people found this review helpful.
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Company Response

Thank you Dawn for your review and recommendation. On behalf of Raj and his team, we would like to Thank You for choosing Ideal Stairs. Kindly mention our name to any friends and family who need work completed on their stairs and or floors.

Simon from Pickering
Simon from Pickering
1 review Pickering, ON
10/10

Hardwood Stairs

Customer service 10!
Final product 10!
Would I recommend to family and friend ABSOLUTELY!

Honestly, If you are looking for a great finished product, professionalism and people who care about the quality of their work, 2 words, IDEAL STAIRS! I have dealt with other contractors in the past and Ideal Stairs were simply great what is not to like about this:

1. Fair reasonable price

2. They have a great step by step approach so you know what is happening when, on what day, no ambiguity. I also like they setup a day for you to come view the stain on a test piece to ensure it is to your liking before apply to all your stairs. These guys make it as easy as possible for the customer ... EXCELLENT customer service!

3. Little to no mess in your house, all the messing work (cutting, staining) is completed at their factory. And the work they need to complete in your house they are careful and keep the mess to a minimum, they care. I have had other contractors complete jobs and left my home in layers of dust.

4. After the stairs are installed Mesh and Raj come and inspect their employee's work. Our stairs look beautiful and they ensured everything was perfect! As a customer loved it, these guys take pride in their work, my wife and I were very impressed!

Very happy with our new stairs, a BIG thank you to Mesh, Raj and everyone at Ideal Stairs!!

Approximate cost of services:
$5,000.00
1 of 1 people found this review helpful.
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Company Response

Thank you Simon for your detailed review and recommendation. We are ecstatic that your experience with Ideal Stairs was an excellent one. On behalf of Mesh and Raj, it was a pleasure having you as our customer. We hope you enjoy your new stairs.

Otilia
Otilia
3 reviews Oakville, ON
10/10

Stairs

We wanted to remove the carpet on our stairs, and replace it with oak. Ideal Stairs was recommended by a colleague at work. Mesh and Raj accommodated our tight schedule, especially since we brought them in at the last minute. We appreciated that the work was completed as scheduled, and as quoted.
Their crew was courteous and efficient. They took pride in their workmanship, carefully crafting the bannister and staining the stairs to match our hardwood floors. We are very pleased with our staircase!

Approximate cost of services:
$7,400.00
1 of 1 people found this review helpful.
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Company Response

Thank you Otilia for your wonderful review. We are happy that you are extremely pleased with our service and workmanship.

Karian Nicholas from Pickering
Karian Nicholas from Pickering
1 review Pickering, ON
10/10

Stairs, floors

I was very pleased with the work done by Ideal Stairs. The team is extremely hard working and spent long hours making sure the job was done on time. Without hesitation I would definitely recommend this company to family and friends.

Approximate cost of services:
$18,000.00
1 of 1 people found this review helpful.
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Company Response

Thank you Karian for your review. We are extremely glad that your experience with Ideal Stairs was a great one.

Pat from Aurora
Pat from Aurora
1 review Aurora, ON
10/10

Stairs and Railing

Mesh was great to work with. Workers were very efficient, one time and clean. Job was done to satisfaction. Highly recommend. In comparison to others - we got a great deal too. Thanks Mesh!

Approximate cost of services:
$7,000.00
1 of 1 people found this review helpful.
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Company Response

Pat, Thank you for your review. We hope you are enjoying your new stairs.

Paul and Gloria from Pickering
Paul and Gloria from Pickering
1 review Pickering, ON
10/10

Stairs and Flooring

We hired Ideal Stairs to change our stairs from carpet to solid oak as well as our entire flooring. They did a fantastic job in our home, The entire work was done by well trained people, easy to deal with, efficient and very knowledgeable workers. The management was true to his word, it was completed in a timely manner. Best of all, my home is completely transformed to a more modern look, all thanks to Rajan and his crew. So, for anyone looking for the best in both stairs and flooring business, call Ideal Stairs, when your project is done, you'll be glad you did.

Approximate cost of services:
$16,000.00
1 of 1 people found this review helpful.
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Company Response

Thank you Paul and Gloria for your review. We are very happy that your experience with Ideal Stairs was a great one, and we hope you are enjoying your new stairs and floors.

Chris from Oakville
Chris from Oakville
1 review Oakville, ON
10/10

Hallway stairs and flooring

This company were very respectful of the client. They were diligent to insure that as a customer I was happy with their work. Each day, we were notified of what was to be expected and it was done to our satisfication. Any requests we made were accepted and dealt with immediately. The work was completed in appropriate time. The builders had to remove carpet and lay a new floor in a hallway. As well, they removed the carpet from two floors of curved stairs, the spindles, railings, and posts. Replaced with hardwood, new spindles and stained posts and railings. There was plenty of sanding, staining and varnishing to be completed. But those stairs are beautiful! Thanks to a great job.

Approximate cost of services:
$12,000.00
1 of 1 people found this review helpful.
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Company Response

Thank you Chris for your review. We are happy you are enjoying your new stairs and flooring.

Anthony Lobalsamo from Vaughan
Anthony Lobalsamo from Vaughan
1 review Maple, ON

First Review

9/10

Oak Stair Case

Great team of individuals from the start of pricing the job to the 3 day completion of the job. Each employee new what they had to do and had the skill and the will to keep the customer Happy. Any issues, not that there were many, were resoved in the same day.

I highly recommend.!!! Way to go MESH!!

Approximate cost of services:
$5,000.00
1 of 1 people found this review helpful.
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Company Response

Thank you Anthony for your review. We are very glad you are happy with our service.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Ideal Stairs - stair recapping, stair refinishing and stair renovation in GTA

COVID-19 Update: We open for business and available for phone calls, emails and virtual meetings as well. We're also taking all health and safety percautions for our employees and homeowners that we're in contact with. Contact us today to discuss things further. Be safe and take care.

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Ideal Stairs is your #1 choice for renovating staircases. Our company has been in the staircase renovation business since 2001. We serve Toronto, Greater Toronto and surrounding areas. With our expertise, we consider ourselves to be fine woodworkers, working daily with Red Oak wood – 100% Canadian content sourced from Quebec. We buy the raw materials and when possible, manufacture our own components, allowing us to pass along the savings to our consumers.

****

Are you interested in Jatoba and Walnut stairs? We also have great knowledge and experience working with these types of wood, and other exotic woods. With our custom manufacturing facility and skilled installation crews, your carpeted stairs can be transformed in about 3-5 days. We also install flooring and by coordinating this with the staircase renovation, the time and disruption in your home can be minimized. Ideal Stairs can help make your staircase the showpiece of your home.

CATEGORIES
Floor Laying & Refinishing, Railings, and Stair Builders
PRODUCTS
[.::STAIRCASES::.] Our core business is fine woodworking. We custom manufacture all elements related to the staircase industry. We make posts, treads (steps), balustrades (spindles or pickets), handrails as well as entire staircases made only from red oak. Combining the custom manufacturing facility along with skilled installation crews allow us to renovate your staircase in approximately 3-5 days. Visit our website www.idealstairs.ca to view our Testimonials, and listen to very satisfied clients who have generously allowed us to record their successful renovation in their own words. [.::FLOORING - HARDWOOD AND LAMINATE::.] Staircase renovation is not our only product. We believe we are the only staircase manufacturer that will renovate your staircase AND install hardwood flooring. We want to minimize the time and disruption in your home by coordinating these two products. We are dealers for many brands of hardwood and laminate flooring but our proudest boast is we have hardwood flooring that is 25% and 100% Canadian content. We offer custom colours on your hardwood flooring (over 750 square feet) for Red Oak and Maple. We value our premium service by supplying and ensuring the colour you choose for your flooring is also used on the renovated staircase. [.::SANDING AND STAINING::.] If you already have a solid oak staircase but you want it changed to a different colour, we also provide sanding and re-staining services. We can transform your builder staircase into a dream staircase easily within your budget. While you are considering changing the colour of your staircase, this is an excellent time to change the appearance. Since we will be taking off the handrail, pickets and posts to sand and stain your steps, take the opportunity to install another post style, such as square, remodel your existing pickets and changing the look from old to new. For the record
SERVICES
Ideal Stairs offer excellent and professional service in new stair construction, sanding, custom staining and renovating your existing hardwood staircase (oak or maple) right in your home. If you currently have carpeted stairs, we can help transform your staircase to solid oak treads. We can change your posts, add new pickets and match the material to an existing colour in your house. Within 3 days, your central foyer is transformed from great to amazing. Our service is not only limited to stairs. We can also sand and offer custom staining and refinishing of hardwood flooring. Flooring installation including oak and maple hardwood, laminate and engineered. Visit our website www.idealstairs.ca for more information.
STYLES
Custom, Contemporary, Modern, Traditional
SPECIALITIES
Stairs and flooring Stair Capping Stair Refinishing Stair Renovations
WEBSITE
https://www.idealstairs.ca
YEAR ESTABLISHED
2001
PAYMENT METHOD
Interac, Visa, Mastercard
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
WRITTEN CONTRACT
Yes
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