- Approximate cost of services:
- $12,000.00
This entry did not meet HomeStars review criteria.
Hi Rachel, thank you for your review. We agree that it is unfortunate that we can not get our clients in the same day they call - and that appointments need to be moved for unforeseen circumstances. Our tech went out to your home to replace your pack as soon as we had an opening. After replacing your pack, the service administrator informed you that our tech had to return as the breaker blew in your home and he was unable to enter your home without you present. Without power he could not program your new pack. He did however return the very next day. We have two full time techs now and are currently training a third. It is unfortunate that in the past our service department could not keep up with our company's growth, however moving forward we have a great team and are always expanding.
American patriot spa warranty service
Thank you for your review of our service department Sally! We have fixed the fax number - thanks for the heads up. Our service team is continually learning, growing and improving. We will let Justin know about your praise. Thank you again. Don't hesitate to email us at service@polarspas.ca or give us a call 780-434-4022 with any other questions/concerns. Katie, Tiff and the boys.
Thank you for the great review Christine! We are a brand new team and trying our absolute hardest to take care of our clients. We appreciate the positive feedback. Let us know if you need anything else. You can email us at service@polarspas.ca or give us a call 780-434-4022 with any other questions/concerns. Thanks - from Katie, Tiff, Justin and Shawn.