American patriot spa warranty service
I have had an American spa from polar spas for a couple of years. I have found dealing with the service department frustrating. I realize that they have been making changes to improve. I was unable to get their online system to work. The fax number they posted on line was apparently wrong. Once I was able to get through things went somewhat better. My service technician, Justin, was very nice and polite and got his job done quickly. My issue is that it took over a week to get him out to fix my leaking hot tub. I am hoping improvements will still be coming.
- Approximate cost of services:
- $0.00
- Company Response
Thank you for your review of our service department Sally! We have fixed the fax number - thanks for the heads up. Our service team is continually learning, growing and improving. We will let Justin know about your praise. Thank you again. Don't hesitate to email us at service@polarspas.ca or give us a call 780-434-4022 with any other questions/concerns. Katie, Tiff and the boys.