Ecotech Windows & Doors

The good: Quality doors and windows. Delivered on schedule as per original sales. One window had marks on the inside of the glass. Replaced without a problem.

The bad: Salesman who is barely reachable once you sign the deal.

Old windows removed without use of drop sheets outside (as requested) and poorly layed drop sheets inside. Still picking out glass slivers from my carpet 2 month on. Wood and glass splinters and aluminum trimming all over the property.

1 x good installer, 1 x 20 year old friend of the owner whose work had to be gone over in detail to correct errors.

1 door installed well. The other was measured wrong and was to be rebuilt. Came back a week later with different installation crew and proceeded to install with a jack hammer on my masonry to fit the old door they never bothered to rebuild. No dropsheets, entire house covered in concrete dust. No warning they were going to that as other door was installed with only the use of a prybar. Door installed on an angle to make it fit.

Installer who decided to try and go pee behind a neighbours fence till I caught him.

Complained to company. Offered $20 in airmiles points as first offer. Got bumped up to $150. On a $3000 door and a $25000 total job.

Addendum:

Contacted by owner directly who made satisfactory reparations. I can now recommend this company.

Had all of our windows and doors replaced, Ecotech sent us an amazing crew that took care of everything we asked for. Professional, friendly and amazing people to work with.

The installation service was great! The team did an amazing job and left no mess behind.

Eight windows, French patio doors, solid quality, fast and detailed installation. Very happy with the results and qualify for government green energy rebate. A win, win for ourselves and our house!

Excellent communication with the company, from sales through installation. Job done with professionalism. Special thanks to Craig (sales) and Dmitrii (installation).

Great experience with the crew, Alan and Oleg, installing 10 new triple pane foam filled windows. They worked tirelessly for 12 hours to finish the job in one day and then cleaned up inside and outside the house. The windows look great! Highly recommend.

The installation: left a huge mess and didn't cover any of the furniture, apparently that was our responsibility. They didn't complete the installation and made mistakes on measurements and materials, putting too much foam causing damages later on. Demanded full payment even though the work was not complete (lack of communication b/w their staff I'm assuming). They finally finished installing everything and full payment was given. Over a course of 6 months the windowsills started cracking and lifting, and 2 windows cracked. One cracked after a year another cracked after a year and a half. the last one happening recently. They would not do the repairs claiming the glass itself is not covered under warranty only the installation work. But its due to the excess foam put in the sills that the windows cracked in the first place. Both repairs took pulling an arm and a leg to get done. It was only after publishing my experience did they reach out saying they would come do the repairs if i take the review down. Keep in mind i had to post bad reviews both times in order for them to agree to do the repairs. Overall I cannot recommend any one else use this company, but the product itself has been of benefit to the home

Christopher was an amazing agent to work with, very kind and patient and was able to make easy recommendations based on our needs. He was always reachable when we had questions between order and install and eased all of my anxiety over such a large investment (I cant stress this enough).

Vitali and his crew were friendly, quick, and efficient. Our home looks brand new now, and Im excited to feel the benefits of having all of our windows done before the snow hits.

Excellent sales, service and installation! Brian our Window Sales Consultant was amazing from beginning to end! Honest, friendly, knowledgeable and professional! He advised us on everything and was always available to answer our questions. Installers were also phenomenal! Dymtro and his associates were clean, thorough, excellent craftsmanship, meticulous, and professional. We had 8 estimates from a variety of window companies and we chose this one based on Brian's knowledge and trust in his product. We would use EcoTech again, and we highly recommend them for your window needs!!

Amazing job! Prompt and punctual. Did 15+ windows and they tackled the project all in one day plus putting the shutters back up. The guys on-site were pleasant and very patient with my questions. Watching them work, i saw how much care they put into the installation. Very meticulous! Would highly recommend them.