Master Drain & Water Works

Engaged Master Drain & Water Works to install a sewage prevention valve for my home which was built in the late 1970's. Their response was immediate to my call, the cost and details were thorough and easy to understand and the work was done within a day of booking the time. The two man crew was efficient and courteous and the work was done with minimal disruption. All the paperwork (permits and city rebate documents) were handled by Vitaliy and I was able to file my rebate claim the same day that the work was completed. I was completely satisfied and would recommend Master Drain as a quality service provider.

Contacted Vitaly through HomeStars on Sunday night at 6:30. He was at my door by 7:30 that evening to give a quote. Work started Monday morning and was completed within 5 days. He did all the work for getting permits etc. He also gave me the documentation to get the city of Toronto rebate for the backflow valve, and explained what I have to do to make sure the city fixed their part of the water service. He was in contact every day letting me know what they did, and what was going to be done tomorrow. Very happy with their service!

Vasily was exact in his quote for both cost and time to completion. We wanted to install a backflow valve and replace ceramic sewer pipe at the same time. This involved digging into our basement floor from the back of the house right through the front and out into the yard. Vasily's crew kept the worksite clean and safe and tidied up after they were finished. An incredible amount of work done in a week and on budget. Thanks Vasily!

Great job, with minimal disruption, On time / On schedule / On budget. I would highly recommend Vitally and his company if you are considering a plumbing contractor for your drain works.

I asked Vitaliy for an estimate and he came by promptly the next day and took a look at my backed up toilet. He gave me a few options and sent out for one of his co-workers who also arrived promptly, and did an amazing job snaking the backed-up drain after removing the toilet. It was full of roots from a nearby tree. It had to be snaked a few times to clear all of the blockages. The toilet appears to be free of leaks and is no longer backed up, so I'm very glad to see a dry bathroom floor and a fully functioning toilet. Very happy with this company's work, and commitment to solving this issue so quickly. I didn't expect a plumber to be available the next day, and I was pleasantly surprised! Really nice, down to earth people to work with. Thank you!!

Vitaliy and his crew were great. I am very happy with the work they have completed on my driveway drain. What seemed like a very daunting job was completed quickly and very tidy. I wouldn't hesitate to recommend Vitaliy and his company.

I had old lead water pipe and low water water presure, I called this company, at the same time of work, I ask them if back water valve for drain can be installed, all jobs was done, apply for permit, inspected, even applications for rebate was filed up. Thank you guys very much.

Vitaly and his men were very professional and helpful in locating and solving the problem in our basement. I'm thrilled to have finally found a reliable plumber for all for plumbing needs!

Sheikh

I hired Master plumbing drain. These guys are very professional and punctual. service was amazing. I never had any issues regarding their work, Vital was very courteous and honest. Definitely will use these guys again

Master Drain & Water Works was great responding to my issue within an hour and having a main sewer stack cleaned in 2. Extremely timely and courteous service.

Highly recommend!