Cba Electrical & Security Services Ltd.

Alarm Systems
Vancouver BC V6H 1P9
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Alarm Systems
Cba Electrical & Security Services Ltd.
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59%

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Reviews by rating (past 12 months)

Reviews for Cba Electrical & Security Services Ltd.

Average customer rating:
7.1 10 (16 reviews)

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Harvey
Harvey
0 reviews Surrey, BC
9/10

service

Had my family in for a visit. so had my son change all the batteries in all 16 points. sorry my son didnt did not fixed the entire problem. From the internet selected CBA. I thought he knew what the problems were. Had the workman return after the holiday. he did come back (doubtfully)
Fixed his problem. A month has passed and no problem has recurred. would recommend this employee of CBA.
harvey

Approximate cost of services:
$200.00
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Steven
Steven
0 reviews Vancouver, BC
10/10

Fix Alarm Trouble

Staff are friendly and helpful. Alarm would not stop showing a trouble light and beeping after a big phone outage in the city. After calling CBA and trying many solutions, the problem was finally fixed. Customer service is great.

Approximate cost of services:
$0.00
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Company Response

Thank you for your kind words! We appreciate you taking the time to write this review.
CBA Electrical & Security Systems Ltd

Private User
Private User
Private User reviews Vancouver, BC
10/10

Install Camera

CBA installed CCTV camera system for my home. I don't worry now when I am not home because I can see everything on my cell phone. Video is recorded if anything happens too. Amazing!

Approximate cost of services:
$1,800.00
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Company Response

Thank you for your kind words! We appreciate you taking the time to write this review.
CBA Electrical & Security Systems Ltd

Private User
Private User
Private User reviews Richmond, BC
10/10

Home Security System

The technician did an outstanding job with the installation and the entire system looked like the handiwork of a professional. Also, their customer service department was very helpful and friendly when I spoke with them over the phone. I would wholeheartedly recommend CBA for your home security needs.

Approximate cost of services:
$800.00
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Company Response

Thank you for your kind words! We appreciate you taking the time to write this review.
CBA Electrical & Security Systems Ltd

Adam in Burnaby
Adam in Burnaby
1 review Port Coquitlam, BC
10/10

Security Alarm Installation

I called CBA to install a security alarm system for my home. The technician that came the following day was very skilled and efficient, getting the system up and running in no time. Also, he did a good job teaching me how to use the alarm afterwards. It was a good experience!

Approximate cost of services:
$500.00
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Company Response

Thank you for your kind words! We appreciate you taking your time to write this review.
CBA Electrical & Security Systems Ltd.

Private User
Private User
Private User reviews Vancouver, BC
6/10

fix alarm system

Mr. Fong is a highly skilled technician with CBA alarm company. He deserves 5/5 stars. He was able to fix our house alarm when others could not. He is efficient and can quickly diagnose the problem.

Approximate cost of services:
$80.00
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Company Response

Thank you so much for your kind words about Mr.Fong. We appreciate you taking the time to write your review.
CBA Electrical & Security Services

Private User
Private User
Private User reviews Vancouver, BC
10/10

Home Alarm

Ken from CBA is very professional and friendly.
He fixed our alarm monitoring problem very quickly.
We are very happy with his work.
He is definitely a gem of the company.
Thank you Ken!

Approximate cost of services:
$80.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Thank you for your kind words about Ken and we think he is a gem too.
CBA Electrical & Security Services Ltd

Private User
Private User
Private User reviews Vancouver, BC
7/10

Alarm Systems

David is helpful worker. My home security screen is in Vancouver . But I could not see my home security screen TV inside house 's situation. I called David to fix the screen. Just two day the security screen come back normally. I can see my home inside situation even I am in Hong Kong, Thank You David!!

Approximate cost of services:
$0.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
1 of 1 people found this review helpful.
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Company Response

Thank you for your kind words about David. We're happy our security system attends to all your needs.
CBA Electrical & Security Services Ltd

William1668 in
William1668 in
1 review Vancouver, BC
8/10

Home alarm systems

CBA Security had installed and serviced my resident's alam systems since 1989, and I am very happy with CBA ever since. They gave us prompt response whenever is needed. Not only my alarm systems and also my intercom systems. I felt much safer now since it's under their monitoring system.

Approximate cost of services:
$800.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Thank you William for being a long-time client. We appreciate your business and for taking the time to write this review.
CBA Electrical & Security Services Ltd

Private User
Private User
Private User reviews Vancouver, BC
2/10

Very poor workmanship and attitude

Had windows replaced and called CBA to install new sensors in March this year.

The guy David was rude said the window company should have took care of it and then took a very long time to complete while complaining through out his work. After he did the work some of the new windows were damaged and cannot close properly. Ended up paying the window company to fix his terrible work.

Approximate cost of services:
$300.00
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Company Response

The client had another company replace her windows and install the wireless window contacts on the new windows. Since CBA is monitoring this premise, the other company did not have the installer code. As a result, our technician David, who is licensed and bonded, was dispatched to program the new window contacts. He advised the client to have the window replacement contractor pull out the wires from the old windows so that the new window contacts could be reinstalled more easily instead of using the costly wireless window contacts. He also suggested the client to call CBA to install those wireless window contacts since CBA was monitoring the system and was responsible for making sure that the window contacts work properly. David only programmed the new window contacts but did not install the contacts and therefore did not damage the windows. Another contractor, not CBA, most likely damaged the windows. Moreover, since David only did the programming, no parts were used, and the client was charged at a minimal cost of $80.
As an accredited member of Better Business Bureau (BBB) since 1991, CBA always settled the disputes (a maximum of 5 disputes over 26 years). No complaint letters were ever posted on BBB’s website. Unlike BBB, Homestar never provides the client’s name and address and the complaints are therefore unreliable as no thorough investigation was conducted. If the client has inquiries and complaints, he or she should contact the manager of CBA first. When CBA called the client, she said she found David’s work satisfactory. CBA has insurance policies and our technicians are licensed, bonded and regulated by the attorney general officer.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Cba Electrical & Security Services Ltd.

CBA Electrical & Security Systems Ltd. was established in 1989. The president, Bill Lau, graduated from the University of Waterloo and obtained a bachelor degree of Science. Mr. Lau has been in the fields of electrical contracting and security systems for more than 30 years. The business is growing perpetually ...
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.
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