We had Travis in today to service our furnace.While he was here he asked when our gas fireplace was last serviced(5years ago) he also asked about our gas wall hung water heater(which is about 5years old and has not been serviced) he suggested he could check out our fireplace which he did clean and service,but,that he suggested that we make an appointment to have the water heater done as well by one of your certified repair men.He gave us a heads up as regards the age of our furnace and air conditioner (both about 15 years old)telling us that we may have to replace both soon enough(maybe 2 years) so we may want to save to replace them.Travis is a very good employee as seen by us ( giving us valuable info and for you suggesting replacement products you sell) .We are very satisfied with the service and info we were given and will be using your company again in the future,thanks to the info we know have and products that are available thru your company.
- Approximate cost of services:
- $320.00
- Company Response
Thank you Michael for your review. Our goal is to do what is in our clients best interest and to provide advice. Your feedback is invaluable and I will speak to Travis and our team on your comments. The only way we can grow our business is through doing the right thing for our clients and making customer satisfaction our #1 priority.
Regards
Darrel