After enduring a bad experience with my original contractor, I was very cautious moving forward on my partially renovated two storey semi. Using Homestars and word of mouth referrals, I consulted multiple top rated general contractors. As Lindsay contracting is fairly new compared to the other companies, it does not show up in the top list of Homestars results. However, the company name came highly recommended from John Oborne’s office of Oborne contracting. At first I was concerned of lack of experience (being a newer company) however, after speaking with John (who has years of experience but is always booked months in advanced), I eventually contacted Lindsay contracting and received a quote from them as well as three others general contractors.
On my first meeting, Damian Lindsay (owner) and Roy (his partner) were the only contractors who came with a camera and took pictures which was a pleasant surprise. To me, this meant business and they wanted to provide an accurate quote. Although Damian’s quote was not the cheapest of the bunch, my wife and I decided on going with Damian.
At first, we had Damian finish off one of our bathrooms to get a feel on his workmanship and customer interaction. Damian’s communication was excellent calling us at least once a day while on the job. He was careful to ask us for directions before proceeding on anything he was not sure of. For example, height of light, locations of mirrors, dimensions of shelves in the tub niche, even height and location of paper holder and towel bar. This attention to detail made us confident we made the right decision to go with Lindsay contracting.
When issues or obstacles did arise, Damian and Roy were quick to offer solutions. For example, although Damian’s tiler was fast, a section of tiles on one of the tub walls was not installed flat. Not sure if it was because the tilers were rushing or if the wall was not straight however, Damian and Roy took it off and made it right.
Damian is also very easy going as it took a month longer than anticipated to have my unusual sized bathroom vanity ordered and delivered. Damian was fine with delays and even had to modify the vanity and counter top to fit evenly.
I’m now extremely pleased to be moving forward with the rest of my renovations with Damian and his team.