AlarmForce

I really wish the app had a panic button. I did get the key fob for free with my installation, but I have misplaced it.
The Installation was good, except the person installing called me hun(sweetie, dear), touched my back, came way too close and asked me for my pin code more than once, when he should have just asked me to input it while he turned away. I was quite uncomfortable and I made sure to change my pin after he left, the first and second time. (he had to come back and move the motion sensor because it was not detecting motion, even though he ensured me it would)(so now I have holes drilled in two places of my rented home's walls that I will have to fix)

Other than that I've had no issues, It seems to work well, detects motion, I've even accidentally set my alarm off a couple of times and the response from the unit was quite intimidating. I love that they don't charge for installation, and standard equipment.

Absolutely amazing service. We had the system installed the week of July 16, 2017. Our installer DAVE, who is Irish was super efficient, able, and gave us above an beyond service. He was very educated on the systems, he knew what needed to be done. We would never have anyone else in our home but him!

Alarm force certainly has professionalism, and customer service as their priority. We were really pleased with Dave. If anyone is looking for simple, easy, excellence in customer service ALARM FORCE is your avenue.

Thanks so much guys!

My mother has had the system for 5 years now. The system is reliable and well priced. With follow up questions, staff is friendly and helpful. I would recommend this alarm company to others.

Andy at AlarmForce customer service was very helpful. He took me through step-by-step with my issue, was very professional and pleasant to deal with. I wish more customer service was as good. Thanks Andy!

This is corporate beast that keeps taking your money and offers terrible service. I had a break and enter a few years back and alarm force Called my old home phone number from two previous moves despite the fact that they had my cell number the whole time. They did not bother to follow up or call me about it! I found out from my land lord who accidentally let a contractor in. On top of this you cannot cancel with them. They make it really hard to end your contract and have been sued repeatedly for this problem in the states. Google it. It's all there!

Alarm force techs are efficient and knowledgeable and when we call we get great service but the camera on the front door has stopped working 3 times now. We've already had it replaced once and had the replacement reset. Less than a week later, it fails on and off. Tradesperson came to the front door andc I couldn't answer in time because I couldn't communicate with them because the speaker failed. Video stream cuts out a lot. The whole purpose of the alarm was to have a front door camera. Therefore, it does not seem to be working out. Also, part of this package included an in-house camera that we asked to opt-out from installing because it creeps me out to have a camera in my living room. They said it was manditory.

I've been a loyal customer for almost 10 years and I can say without a doubt that we have been provided with exceptional services from day one!
Their technical support staff ( especially Moe! ) are always courteous and friendly and their technicians are always knowledgeable and professional! We have been very satisfied with AlarmForce and will continue to be customers for years to come!!

The technician came by last evening. He was very nice and very knowledgeable. I would rate him a 10.Overall he got it all fixed in a short time. The whole time he was nice and polite.

I called Alarm Force to add smoke detectors to my exiting alarm package. I was so impressed with the customer service. The agent was so friendly and very knowledgeable. I didn't even ask for a deal but he let me know that since I'm a long time customer, they would give me 50% off and waive the installation fee. They'll also change the batteries in my alarm sensors. That is the best customer service I've received in as long as I can remember. Alarm Force is incredibly reliable, respond quickly, have excellent prices, and value their customers. I will never switch from Alarm Force and highly recommend them to anyone.

I have been a customer of Alarm Force for almost 20 years. I have never had an issue with them. Their customer service is great and their response time to emergencies is quick and reliable.