Home Depot Installation Services

Bought an exterior door from Home Depot and had their contractor install it. Excellent job. Install is perfect. Contractor was very polite and professional, and completely cleaned up the work area after. This is the second door we've had installed by Home Depot and are very pleased.

The installation was very well handled from end to end. All of the windows and the door were exactly as ordered, and there were no issues with fit, the list of items delivered or quality. Similarly, we were very impressed by the installation team. They were professional, well organized, and worked hard and efficiently. We were particularly impressed by their focus and work ethic. The installation was smooth. We were very pleased with both the product and the installation, and would use Home Depot for any large jobs in the future.

Very satisfied with my new front door unit. Excellent service from start to finish. Professional, friendly team including sales, project coordinator and installers. We were kept well informed at every step. Installation was done ahead of schedule which was a pleasant surprise. The installers did a great job. They completed the work in about 5 hours and left the area clean and tidy. I definitely recommend using Home Depot Installation Services. A. LeBarr

Great service by all of the team including sales, field measurement, project coordinator and installers. We were kept informed of the project timeline, and are very happy with the look and feel of our new patio door. Installers did a great job in about 3 hrs and trimmed the door very neatly, leaving the house and area clean and tidy. Would recommend to friends.
T. Strack, Mississauga

Great service and installation. The installers were very kind and respectful. I’m very happy and pleased with the service they provided and would recommend them to anyone. Window looks amazing.

We had the front door with side window installed at our home along with 4 basement windows. WOW! Totally exceeded our expectations! The fit and finish for all of them is perfect. All hardware is smooth, and the trim I bought didn't quite fit properly so they trimmed it all up to fit beautifully without even a whisper. Cannot give a higher recommendation, this was a great experience, ultra professional!

We decided to let Home Depot (HD) Lead#937749, do the job to change & install our front double-sided doors & initiated contact Jul 11, 2017 with emphasis that we wanted it completed by mid September. After some back & forth with types of locks and colour, we finalized our contract with the regional sales manager, Claudia, of Peak Installations, HD's service provider on July 27, with an expected completion date on the contract for Sep 16-30. I followed up with Peak Sep 11 on installation but was told by Rovi, the then project coordinator that there was delay. I called Rovi several times & sent email messages but there was never any replies. I finally go a hold of Rovi and told her that if installation couldn't be done by end of Sept., then I wanted it done on Oct 16, after I return from a trip. I returned early but was told that Rovi was no longer at Peak. I kept following up with Peak & was told that a Jennifer will be looking after me. Jennifer then called & said installation would be 3rd week of Oct., which came & went and into the 4th week at which time Jennifer called to say installation will be Nov 2, 2017. Now into the 4th month from initial ordering with HD, you would expect a good & complete job! BUT, look at the pictures attached hereto!!! No brickmolds for my front doors. I had complaint to HD's customer care (ticket #54887693) thinking they could expedite things to finish my doors. USELESS! Jennifer sent an email Nov 17 advising the brickmolds would be installed December 5. Now, I sent complaints, Nov 17 & 20 to Peak's customer care too. They are turning a deaf ear too because I asked for someone who has responsibility to contact me, but I guess there is no responsible person at Peak.
My conclusion is HD & Peak are not companies that I would want to have do any work for my home! Unreliable and bad service!!!

We are very satisfied with the Home Depot Installation Service. We had HD install 2 patio doors. The doors were as promised and the installation crew were on time, courteous and professional. Would not hesitate to recommend the HD installation service for your door installation project!
M. Bogue

The team of workmen arrived and began working immediately to replace 14 windows in my home . They kept me informed over the 2 1/2 days as to which area they would be working on each day. They worked with great precision and took extra care to cover up nearby furniture and /or appliances to minimize the spread of dust. They stayed late when necessary to make sure my home was secured before they left for the day. They also cleaned up as they went along by stowing windows removed in their trucks and cleaning up any dust that was created. One window was missing, and they informed me they would return when they received it. It was a job well-done. I was pleased with their work.