We had an old 8' picture window that was installed when our home was built in the late 60's that cracked this winter. We spoke with a very friendly and knowledgeable salesman at the Home Depot that went over their current promotion and the new GeenOn energy rebate.
He took all of our info and someone from Home Depot Installation Services contacted us in a few hours to set up an in home consultation where they went over the available styles and models that qualified for the rebate and gave us a competitive price compared to the other companies we had estimates from. But combined with the Home Depot Buy More Save More promotion we were able to save a couple hundred dollars more and got a better window.
We had another person visit us a few days later to do a final measurement of our original window and took our 50% deposit. It took about six weeks for our custom window to be built at which point they set up our installation date. We had a weather issue but they were very quick to schedule a new date.
The installation went very smoothly. The installer arrived within the time specified. He was very friendly and patient with all of our questions. He was very meticulous and took great care with not damaging our home and cleaned up after he was finished. We are very impressed with the quality of the installation and hope to use Home Depot when it is time to replace our remaining windows.