Watermart

Water Filtration & Purification
Toronto ON M4M 3L1
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88%

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Reviews by rating (past 12 months)

Reviews for Watermart

Average customer rating:
9.9 10 (648 reviews)

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Chris & Vikky in Leslieville
Chris & Vikky in Leslieville
3 reviews Toronto, ON
10/10

Drinking water filter install

I had a drinking water filter and tap installed in a granite counter top. Dave and Scott were very friendly and knowledgeable. The job was done quickly and cleanly and now we are enjoying our new tap!
Thanks guys.

Approximate cost of services:
$230.00
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Company Response

Hi Chris and Vikky. Many thanks for your business and your great review. I'm glad the system is working well for you (the water in Leslieville certainly needs the help!). Don't hesitate to give me a call or drop me line anytime if you have questions about your system or water issues generally. Sincerely. Dave.

Wilson from Mississauga
Wilson from Mississauga
1 review Mississauga, ON
10/10

Softener and drinking water system installations

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

Thanks Dave for being patient on the phone and being responsive to my questions (via e-mail). I appreciate your honesty and straight-forwardness. Much appreciated. Job was professionally completed and a very satisfied customer :)

Approximate cost of services:
$1,800.00
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Company Response

Glad to help, Wilson. And I'm glad to hear that you are happy with the installations. Please let me know any time if you come up with more questions. Thanks for your review and for your business. Many thanks. Dave.

Tanya from Toronto
Tanya from Toronto
1 review Toronto, ON
10/10

Service of our drinking water system

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

I love the reminder call each year! It really feels like we have been taken care of even after our initial purchase. Your customer service is out of this world!!

Ken was so patient both with the state of my kitchen in the middle of the day and the curiosity of our two kids about what he was doing. All of my interactions with WaterMart have been pleasant, professional and generous. I feel very taken care of by your customer service, from the reminder phone call through to the follow-up instructions after the filter is changed! Everything is clear and you do what you say you will do, no shortcuts!

Approximate cost of services:
$400.00
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Company Response

Hi Tanya. It's clients such as yourself that keep us growing. So I'm very happy to hear that you think we're doing a great job - and that you recognize that we really do our best to make sure your water is the best it can be. I will pass your kind words on to Ken. Please don't hesitate to give me a call anytime if you have questions about your system. Many thanks! Dave.

Kathy & Tom from Whitchurch-stouffville
Kathy & Tom from Whitchurch-stouffville
2 reviews Stouffville, ON
10/10

RO System with Ph booster service

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

I really appreciate the follow up to book the service appointment when the filters are due for changing.

Always professional and helpful - this is why we came back to you when we moved and needed a new system.

Approximate cost of services:
$250.00
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Company Response

Hi Kathy & Tom. It really does feel good to us when people move from one place to another and decide to use our service at the new place. Much appreciated! Please let me know anytime if you have concerns about your water or questions about your system. All the best! Dave.

Robert & Rosemary in Toronto
Robert & Rosemary in Toronto
12 reviews Etobicoke, ON
10/10

Water Filtration System

We would highly recommend this extremely efficient Company. Since WaterMart's initial installation 12 years ago of our home water filtration system, we have been using WaterMart for our annual maintenance and the occasional upgrade. Ron just did an amazingly quick and competent job of replacing our filters and making sure our home filter system is in tip top shape. He is always predictably on schedule, friendly, calm and courteous! Our experience with WaterMart has been totally trouble-free. A great Company !

Approximate cost of services:
$600.00
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Company Response

Hi Robert & Rosemary. Ron is our most senior technician and really brings an easy-going expertise to every service and installation he does. I'm very happy to hear that you recognize that and I will be sure to pass on your kind words. Thank you so much for your continued business and faith in our products. Please let me know anytime if you have questions about your water quality or about your system. Again, many thanks! Dave.

Birgit from Markham
Birgit from Markham
1 review Markham, ON
10/10

Service call - filter chage

David, Scott and the team at Watermart provide a great service. They are flexible to accomodate service calls and their onsite service is professional, friendly and always well done. We have confidence in the product and the service we receive and highly recommend Watermart.

Approximate cost of services:
$190.00
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Company Response

Many thanks, Birgit for your ongoing business (I just checked and you've been with us since 2001!) - and for your great review! I have forwarded your words to Scott who passes on his thanks as well. Please let us know any time if you ever have questions about water issues generally or about your drinking water system. All the best. Dave.

Terence
Terence
8 reviews Markham, ON
10/10

Installation of water softener and drinking water system

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

I appreciate all of the information provided, honesty from everyone and patience with answering my many questions.

Ron is very friendly and explained the set up of the system. It's clear he knows what he's doing and takes away any concerns I may have.

Approximate cost of services:
$2,000.00
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Company Response

Many thanks, Terence, for your business and your kind words (I'll be sure to pass them on to Ron). I'm glad that everything went well with your installation. I'm always glad to answer more questions as they occur to you - so please don't hesitate to call if you up with more. Thanks once again. Dave.

Martin from Old Toronto
Martin from Old Toronto
2 reviews Toronto, ON
10/10

Home water system service

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

Since purchasing the equipment from Watermart your team have been very reliable and the quality of the service has always been top notch. Great attitude, on time and respectful. Thank you.

Approximate cost of services:
$195.00
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Company Response

HI Martin. It's always great to hear from a long-time customer that we continue to meet expectations. Many thanks for your business over the years (and for your review). All the best. Dave.

Private User
Private User
Private User reviews Toronto, ON
9/10

Drinking water system service

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

The staff at Watermart have always been very pleasant and helpful. Ken (our service technician) was courteous and professional. Thank you for the great service over the years. I have recommended Watermart to several people and would not hesitate to do so again.

Approximate cost of services:
$100.00
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Jill Aston from Toronto
Jill Aston from Toronto
1 review Toronto, ON
10/10

Water filter service

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

The man i spoke with on the phone to set up the technician was very friendly and helpful. We appreciated that we could get someone in on the same day! Thank you!

Ken was great! Very professional and friendly. He explained the issues with our filtration system and fixed everything up very quick!

Approximate cost of services:
$200.00
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Company Response

Hi Jill. I'm glad you thought that we offered friendly and helpful service and that Ken did a great job. I will pass on your comments to him for sure. Thank you once again for your business. Please let any one here know any time if you have questions. All the best. Dave.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Watermart

Water Filter Systems, Water Softeners, Reverse Osmosis, Office Water Coolers, Cottage Water Systems, Commercial Water Systems, Ultraviolet water purifiers - Sales and service since 1991. Our Service Area: Greater Toronto Area, Toronto, North York, East York, Thornhill, Richmond Hill, Stouffville, Oakridges, Weston, Aurora, Newmarket, Markham, Scarborough, Etobicoke, Mississauga, King City, ...
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