Orleans HVAC

Mark can install a microwave into anything! Our house is over a hundred years old and my husband had tried to install the microwave for hours. I emailed Mark and he responded to my messages during non work hours, came to our house very quickly and did an excellent job very quickly. Thanks so much!!

Mark Baydoun is extremely professional and technically competent. He put me at ease quickly when he diagnosed a very serious issue with my dishwasher and was able to fix it within the hour. Courteous, knowledgeable, and reliable, I would definitely use his services again.

After being left in the lurch by Canadian Appliance by an incompetent installer, with an open house scheduled next day, I called Mark and he was able to accommodate me SAME day. He arrived on time, and was completely professional - completing the install, and making necessary adjustments. I felt confident in his skills and work. The microwave looks great. Thanks again!

I must admit that I am not one who tends to write too many reviews. However, there are just some rare instances where it is completely justified.

My tenant called me because the Samsung dryer has stopped working. I called Mark and he was able to arrive within the hour. This is my second experience with Mark and I am still very impressed with his professionalism, expertise and courtesy.

The problem involved removing the dryer from it's "stacked" configuration...which is quite a workout in itself. The dryer was quickly disassembled and the problem was diagnosed and fixed in a matter of moments. A sock apparently fell through the lint trap it was caught in the motor. YIKES !!!

Fortunately, there was no permanent damage to the dryer and Mark and his colleague quickly reassembled the unit and did a thorough test and everything was solved within an hour. Simply amazing.

My tenant asked for Marks' contact information because her friend is also in need of service. So the old way of building business one customer at a time remains true here.

Promptly responded to my email request and scheduled an appointment in the same week. Showed up on time, was friendly, and was quick to deal with the problem. Told me what caused the problem and how to prevent it in the future. Would call again!

An awesome experience from start to finish.Very pleasant to deal with, arrived on time as promised, quoted price up front and did not vary from it at all. Clean, professional and very knowledgeable. Work was completed within a short amount of time and done well.
I would highly recommend him and will be using his services again.

Arrived promptly and immediately diagnosed the problem. Clearly outlined all costs before work began. Unfortunately the part needed to fix the fridge (main circuit board) had to be ordered. It was understandable that he wouldn't carry the main boards of hundreds if not thousands of appliances in his truck. I had to wait a few days for the part to ship without a fridge but this was completely beyond the tech's control. He then arrived immediately once the part was delivered and quickly installed it and fixed the problem.

I have been using Mark's services for more than 3 years now, and have referred him to many friends and family members. Mark's work is excellent. Over the last few years, Mark has installed custom appliances, repaired a dishwasher, replaced a stovetop and fixed a gas fireplace, amongst other things. We have found him to be extremely reliable and trustworthy. His service is consistent, and all my friends/family to whom I referred Mark are also extremely happy and are repeat customers.

Extremely polite and professional service. Arrived exactly on time and had excellent knowledge of the service required. Gave an extremely reasonable price for the repair. I use his services whenever I have any problems. I highly recommend Mark's service.

While I had some concerns about the finesse and general clean approach to installation of new appliances, Mark followed up in an email to clear them up with me. I do think he is a knowledgeable and honest person who definitely has the will and intention to go above and beyond the call of his duty, and takes pride in putting his name behind his work.