United Alarm

Hi Paul
Your kind words are sincerely appreciated. Our team at United Alarm are always glad to hear that everything is going well with your alarm system and any extra services you needed. We truly appreciate you referring us to your friends and family. It customers like you and your kind words that allow us to help keep Calgary a little bit safer over the past 27 years.
Thank you for supporting a local Calgary company.
United Alarm Systems Inc

Thank you for your business, we truly appreciate it. Our team at United Alarm are always glad to hear that everything is going well with your alarm system and we are always here if you need anything. We truly appreciate you referring us to your friends and family. It customers like you and your kind words that allow us to help keep Calgary a little bit safer over the past 27 years.
Thank you for supporting a local Calgary company.
United Alarm Systems Inc

Firstly United Alarm wants to make us that we take all customer feedback very seriously. United Alarm offers a standard 1-year warranty on our equipment and labour. The only time there would be a charge would be if the equipment was installed by another alarm company or if our technician determines the nature of the problem was caused by anything other the manufacturer defects. Unfortunately, without any information for the account, I am to determine why you quoted a cost with-in the first 2 months of service.
It is very odd to hear that our monitoring station would be contacting customer 10 times a day for a low battery and this is something our team will try to look into.
United Alarm strives ourself on our customer service and we are so sorry for the negative experience you received.

United Alarm

Hi Tony
Thank you for your review - we are pleased to hear that you have had a great experience with Bob and our tech. As well as our overall services.
Sincerely,
United Alarm Systems Inc

We’re sorry to hear that you have had less than a great experience with your account. United Alarm strives on being open and honest with all pricing. As well as are well known in our industry for not having hiding extra charges. This is something United Alarm is very proud of. As we are unable to pull up any information as you placed this under a private user. Please feel free to contact Rodrigo our accounts manager at 403-261-8838 and he would be more than happy to look over your account in more detail.

I want to apologize for your less than adequate experience you have had. It sounds from your complete that you had a renter install and alarm system in your home without our consent. We pride ourselves making sure we get a letter from all landlords authorizing their renters to have our alarm system installed by United Alarm. Unfortunately, if the renter misleads our staff in believing that they are the owner of the home there is only so much we can do. We are sorry that the actions of our renter a leave to feel that Untied Alarm is “worst service and alarm in Alberta. prob north America” without actually having or requesting our service or using our services.

Hi Mike in Blairmore

As we don’t have any account in Blairmore it’s hard to find you account to see the issue’s you are referring to. United Alarm is 1 or 3 ULC approved companies in Calgary Alberta. As we meet all ULC standard it is unheard of that an active alarm that has not been disarmed take long to respond to. We offer 7 monitoring stations across Canada to avoid any issue such as the one you are referring to. Please feel free to contact our account manager Rodigo at 403-261-8838 so he can look into this account further

Hi Jingwei
Thank you so much! We truly appreciate your feedback and business.
We look forward to assisting you with any future needs you may have.
Sincerely,
United Alarm Systems Inc

Hi Trisha G,
Thank you for your kind words they are sincerely appreciated.
We look forward to assisting you with anything you may need in the future.
Thank you for supporting a local Calgary company.
United Alarm Systems Inc