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Service Experts Home Services by Enercare

Formerly Service Experts Heating & Air Conditioning Kingston
Heating & Air Conditioning
Kingston ON K7M 7K5
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Write a Review

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HomeStars
Heating & Air Conditioning
Service Experts Home Services by Enercare
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86%

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Reviews by rating (past 12 months)

Reviews for Service Experts Home Services by Enercare

Average customer rating:
9.5 10 (229 reviews)

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KEVINERAISON
KEVINERAISON
1 review Kingston, ON
10/10

New furnace

We found ourselves with an unsafe furnace that needed to be replaced quickly. It was excellent how quickly the company responded to make these arrangements. They did all the details in terms of arranging financing and the day of the installation worked very efficiently. We were really pleased.

Approximate cost of services:
$6,400.00
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Company Response

We are happy that the team was able to come out and get you taken care of so quickly and we appreciate you choosing Service Experts Heating and Air Conditioning for your home comfort needs!

ldsee89
ldsee89
2 reviews Kingston, ON
10/10

Furnace

Great job well done and knows his stuff kind talking through job keeping me updated

Approximate cost of services:
$236.00
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Company Response

We appreciate this great feedback!

leeannecampbell
leeannecampbell
1 review Kingston, ON
10/10

A/C maintance and furnace repair

Our furnace stopped working on one of the coldest nights so far! We called Service Experts and the on-call technician was at our house with the furnace fixed within an hour!

Approximate cost of services:
$0.00
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Company Response

We know how awful it is when your system goes out at the worst time possible and we appreciate you giving us a call!

dustin_kohut
dustin_kohut
1 review Gananoque, ON
10/10

furnace inspection

Very knowledgeable and thorough. Happy to explain things to you and be accommodating of things in the home.

Approximate cost of services:
$200.00
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Company Response

Thank you for this great review!

Satisfied c.
Satisfied c.
1 review , ON
10/10

Annual Service on electric furnace and heat pump

On time, courteous and answered all my questions. Provided tips on how to care for both products.

Approximate cost of services:
$250.00
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Company Response

We appreciate your business and thank you for this great review!

bforknall54
bforknall54
1 review Kingston, ON
10/10

Furnace &Air conditioner replacement

Installation completed in one day. Quality of workmanship appears to be excellent.
Work areas left clean and tidy. Workmen polite and respectful of property

Approximate cost of services:
$11,000.00
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Company Response

We are happy to hear that you were pleased with the team's work and service and we look forward to continue working with you!

kandshaffie13
kandshaffie13
1 review Lansdowne, ON
10/10

Yearly maintenance on furnace.

Checked and cleaned unit as needed. Quick and efficient work done by service tech who was pleasant and courteous.

Approximate cost of services:
$197.00
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Company Response

We appreciate your business and thank you for this great review!

John in Kingston
John in Kingston
3 reviews Kingston, ON
10/10

Furnace and AC Inspection

After moving to a new home, we had contacted Service Experts Heating and Air Conditioning to provide an inspection of our furnace and AC. Our technician, Daniel Mitchell, was pleasant and quite patient in answering my questions regarding these components of our new home. He did a thorough job of his inspection and provided me with valuable information regarding the maintenance of our equipment. I heartily recommend Service Experts Heating and Air Conditioning.

Approximate cost of services:
$217.00
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Company Response

We cannot thank you enough for taking the time to write this wonderful review! We are happy that Daniel exceeded your expectations and provided you excellent work and service. We look forward to continue working with you!

Private User
Private User
Private User reviews Kingston, ON
2/10

Check A/C

I had a 10-12 appointment. They stated that they would call before to confirm visit time. When they had not called by 10:30 i called, they then promised a time between 12 and 2, never showed up. Finally showed up at 4:30 no call to confirm visit. Tech found out that the A/C needed a new compressor. I was elected to be his assistant (putting in fuses and removal of fuses). Tech suggested that I also replace my high efficiency gas furnace when I replace my A/c unit (I have no problems with my furnace). Tech said he would send over sales people to talk to me and I said that I was going to shop around for an A/C replacement. This service requires you to pay on the spot they don't bill you through the mail.

Approximate cost of services:
$111.87
1 of 1 people found this review helpful.
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Company Response

We are sorry that you've had such a negative experience and would like to look into what happened. We are having trouble locating your account without further information - please contact us at (855) 817-0134 or email CustomerService@ServiceExperts.com with your full name, phone number, and address. We look forward to hearing from you.

CVH
CVH
1 review Kingston, ON
10/10

Furnace servicing

Always on time, courteous, helpful and informative. Service Experts have regularly maintained our furnace for more than 10 years.

Approximate cost of services:
$100.00
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Company Response

We have truly appreciated your business over the years and thank you for being a loyal customer!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

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