Rooter Man GTA

Waterproofing
Toronto ON M8V 3X6
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Reviews for Rooter Man GTA

Average customer rating:
9.2 10 (384 reviews)

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kaimo
kaimo
1 review Newmarket, ON
8/10

Pipe fix

Identified the issue, advise what needed to be done, And completed work quickly. I was a little surprised how much it cost.

Approximate cost of services:
$350.00
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Company Response

Thank you kindly for your review of Rooter-Man Plumbing and Drain Service. We are happy you were satisfied with the plumbing work performed. Our pricing is industry standard and comparable to similar companies of equal quality and standards. Our master plumbers are fully licensed and exceed expectations when it comes to diagnosing, advising, and repair of any plumbing issues. We look forward to servicing your plumbing needs again.

Ron in London
Ron in London
1 review Toronto, ON
10/10

SUMP PUMP REPLACEMENT

I called Rooter. man because of my sump pump malfunctioning. Robert was very prompt in arriving to diagnose my issue. We agreed that a replacement pump was in order. He gave me an estimate and completed the job in a very professional manner. As a former technician myself I recognise quality workmanship when I see it. Robert went above and beyond my expectations. Through no fault of his, I had an issue that was a result of the original installation of the sump system installed years ago by another company. He was back the very next day and resolved my problem without question. I am very impressed with this kind of customer care which is so hard to find currently. Thank you very much Robert and Rooter.man.

Approximate cost of services:
$841.00
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Company Response

Ron, it was a pleasure doing business with you as well. I will be sure to pass along your comments to Robert, we are lucky to have Rob on our team. Please give us a call should you require any assistance in the future. Thanks again and I hope you have a fantastic day!

*** from Brampton
*** from Brampton
2 reviews Brampton, ON
10/10

Fixed Leak

Alex was phenomenal! Initally, we thought the leak in our house was from the washroom. Through his diagnosis, it turned out the ice-maker in our fridge was the cause! Alex's friendly nature and professionalism was greatly appreciated.

Approximate cost of services:
$350.00
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Company Response

Thank you so much for the glowing review about Alex, he is truly a good plumber with a great future with Rooter-Man Plumbers. If there is anything else we can do for you, please don't hesitate to give us a call! Have a great day!

NotHandy in Oakville
NotHandy in Oakville
2 reviews Oakville, ON
10/10

Sump Pump malfunction

I called on a Sunday night at 8ish pm/et, and expressed my desperate concerns for the fact that the sump-pump had been working for 4-days non-stop and had stopped suddenly. I really thought my basement was going to be flooded. They were amazing. In Half hr (or less), one of their technicians called and heard my voice. He was in King-city finishing another job, and reassured me he will be there as soon as possible. He came, and apparently there wasn’t a major problem - he educated us thoroughly - fabulous man, and an honest man. His name is Bob.

Approximate cost of services:
$200.00
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Company Response

Thank you for choosing Rooter-Man Plumbing Services and drain service for your sump pump and sump emergency requirements. Our Rooter-Man staff have a vast knowledge in choosing what type of sump system or maintainable that is required for your home. Thank you for this kind review!

Best,

Rooter-Man Staff.

Judi
Judi
2 reviews Burlington, ON
10/10

Plumbing

I had two sinks and one toilet to be fixed. Alex was very good. Walked me through the process and quoted price before proceeding. He then showed me everything that he fixed before invoicing me through his iPad which was great. Would recommend him and the company

Approximate cost of services:
$700.00
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Company Response

Judi, It was a pleasure to service your sink and toilet issues. We are pleased to hear that Alex walked you through the full process. Making sure our customers understand the work that has been performed is important to us. We are also ecstatic to hear that you found our invoicing process to be easy and seamless. Thank you for taking the time to write this positive review about Rooter-Man plumbing and Drain Service.

kopplin_jen
kopplin_jen
1 review Toronto, ON
10/10

New toilet and replaced sewage pump

Alex was very knowkedable and was able to quickly assess the problem. He made every effort to get the part needed and completed the job well. He also cleaned the area of the plumbing work very well. I’d recommend Alex again:)

Approximate cost of services:
$2,000.00
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Company Response

Jen, thank you for taking the time to review our company. Alex and the staff at Rooter-Man truly specialize in sewage ejector back up emergencies and new toilet recommendations and installations. You made the right choice when it came to choosing a sewer and Drain Contractor for your Drain back up emergency and we thank you for your business.

Private User
Private User
Private User reviews Vaughan, ON
1/10

Tub Spout replacement and toilet valve

I believe I was overcharged for replacing bath spout diverts. I was present when one was replaced ( Unscrewed, pulled out and replaced with the new one). These bath spouts are approximately $30.00 - 40.00 each and I was charged 180.00 for one.
They also replaced the fill valve, flapper and braided hose for a toilet for 235.00. These jobs were not complicated!
I can’t comment if this is standard pricing but I will definitely shop around and be more selective.

Approximate cost of services:
$649.00
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Company Response

Angela, thank you for taking the time to review Rooter-Man. At Rooter-Man we are up front and transparent with our pricing before proceeding with any work. There are never any surprises. Our fully qualified plumbing and drain professionals pride themselves on many things such as their workmanship, professionalism, punctuality, cleanliness and warranty of their work. At any point in time prior to proceeding with the task the opportunity to decline the pricing and work is present. A threat to post a negative review after the work was performed does not warrant a discount for a job well done. It is unfortunate that you are not the right fit for our company. Should you change your opinion we would be happy to possibly consider servicing your plumbing needs again.
Kind Regards,
Your friendly staff at Rooter-Man Plumbing and Drain Services

Carol
Carol
2 reviews Mississauga, ON
10/10

Repair

The two men,Neil and Lamar, were friendly and very efficient. They showed me what they were doing as they were doing the repair.
I’m am very satisfied with their work and would definitely have them back and would also recommend them to family and friends

Thanks

Approximate cost of services:
$900.00
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Company Response

Thank you for choosing Rooter-Man for your main water shut off valve replacement needs. Our Plumbing staff are highly qualified to handle any Plumbing , Drain and Sewer emergencies. thank you for this review.

jeaquirion
jeaquirion
2 reviews Vaughan, ON
10/10

Dishwasher valve replacement

Plumber was a little late due to previous appointment that lasted longer than anticipated and apologized for it. He was very courteous and very professional. He explained the issue and fixed it in no time. Very satisfied with the service/work.
Thank you.

Approximate cost of services:
$275.00
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Company Response

Thank you for taking the time to write this review. Dishwasher installations are just one of our many specialities. We look forward to be of service to you again should your require any other Plumbing or Drain Services.

mike.leonardi
mike.leonardi
1 review Milton, ON
10/10

Toilet plumbing

Great service, friendly and went above and beyond, very pleased with the technicians and their help!

Approximate cost of services:
$180.00
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Company Response

Thank you so much for your positive review Mike, you were a pleasure to do business with. Please give us a call if you need any assistance in the future with your plumbing or drains... have a great day!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Rooter Man GTA

ROOTER-MAN Plumbing And Drain Service and Basement Syatems is a group of professionals with over 40 years of experience in the industry. Our mission is to provide high quality professional advice and solutions to home-owners. We pride ourselves in providing to our customers the highest standards in customer care throughout the process. We will provide exceptional "beyond the call of duty" services to all our customers. We are committed to providing the highest level of professionalism, service, response and quality workmanship. We take pride in our ability to diagnose, give options and complete the job with 100 percent customer satisfaction every time. If you require emergency plumbing services in the Toronto and GTA regions, there are 24 hour emergency plumbers in Mississauga, Vaughan, Oakville, Etobicoke and Burlington locations on stand-by ready to service you. From Plumbing, Basement Lowering and Underpinning to new basement Floor Upgrades and Drain issues to Wet Basement Waterproofing, Rooter-Man can handle and specializes in these services and more!

CATEGORIES
Waterproofing, Plumbing, and Drain Services
PRODUCTS
Enzymes for drain cleaning maintenance, Advantage Plan Memberships
SERVICES
Full Service Plumbing, Drain Cleaning / Clearing, Drain Repair, Sewer Back-Ups, Sewer Line Replacement, Sewer Line Repair,Flooded Basements, Waterline Replacement, Trenchless Sewer Line/Waterline replacement, TV Camera Inspections, Backflow Preventers, Sump Pumps, Leak Detection, Pipe Thawing, Clogged Toilets, Wet Basement Waterproofing, Weeping Tiles, Weeping Tile Replacement, Interior Waterproofing and High Pressure Hot Water Jetting Basement Lowering And Underpinning New Basement Concrete Floor Upgrades
BRANDS
We stock all major sink, faucet and toilet brands. We proudly stock our trucks with Rigid tools
SPECIALITIES
We specialize in Plumbing, Drain and Sewer services and also in Watermain repair and replacements and also in Wet Basement Waterproofing and Basement Lowering And Underpinning to New Basement Concrete Floor Upgrades!
WEBSITE
https://rootermangta.ca/
YEAR ESTABLISHED
1970
RETURN POLICY
Visa, MasterCard, Debit, and Cash.
PAYMENT METHOD
Visa, MasterCard,Debit and Cash
LICENSES
Trade Number: D25183 Master Plumber License No: T95-4926928 - T94-4926927
MEMBERSHIPS
YES
LIABILITY INSURANCE
Yes
DIPLOMAS
TORONTO DRAIN Contractor's License No: T87-4540654 OAKVILLE Contractor's Licence No. 16-110717
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
No job is too big or too small for Rooter-Man Plumbers.
PROJECT RATE
Rooter-Man provides Price Quotes up-front BEFORE the work begins. We only begin when the customer ag
WRITTEN CONTRACT
Yes
WARRANTY TERMS
All of our work comes with a written guarantee. Manufacuturers warranty on purchased parts / items.
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