Despite decent reviews on this company, I didn't have a good experience. In terms of the feedback here, I will stay as objective as I can with facts and allow reader to decide.
Aris was the main contact. Upon initial quote a phone call, he understood what it would take to remove Asbestos, we felt Canada's restoration service offered the most comprehensive procedure and decided to go with them. Given we had other quotes, Aris matched other quotes at 1k+tax.
On the day of service, my sister was present. When the crew came, she called me saying the crew looked extremely young. Upon asking them for their qualifications, one male staff said he took a course in college. The other even younger staff didn't. As Aris promised that professional staff will be handling this job, I told my sister to go ahead anyways.
For the Asbestos removal, home residents can not stay in the house. So my sister left the house. Upon returning, here is where the problem started.
My sister noticed that the central AC fan is on, and workers didn't wear masks to protect themselves as the AC fan was still left on. When she asked why wasn't the AC turned off, the crew responded with it is not necessary. She immediately called Aris. Aris called his crew. Then the story changed, Aris said they did turn it off. And the crew's story also changed.
Here is my subjective opinion:
1. Aris and Canada's Restoration Service placed their inexperienced worker at harm. They could have been breathing in some of these Asbestos fibres (which is why you want to remove them in the first place). Our HVAC company won't come to fix anything until this was removed. The workers are young, and maybe inexperienced to protect themselves, but it is Aris and Canada's restoration's responsibility, not some course that they took.
2. There was no admittance of changing story and presenting inconsistency from Aris and Canada's restoration.
3. They put family and home owners at harm as well.
What I did immediately is going to home depot, bought HEPA air purifiers for about $500 to ensure any air bourn fibers can be caught and filtered.
We also asked Aris to return as I think there might have been some residue. Aris did come to our place, when I was there. I told him I did buy the air purifiers due to this incident and expect him and his company to subsidize/pay for. Aris said I did not consult with him, and didn't understand that I did it to protect my family. He said no.
Aris went back, some how generating another invoice showing 20% discount but we had agreed to 1k+tax, it ended only being $70 cheaper. Anyways, it is not the money that I am concerned about.
Canada's restoration service perform the type of service that can make families well or ill. Their crew showed inexperience and I was not satisfied with their service. I give 1 star because Aris did come to my place for a second time.
- Approximate cost of services:
- $1,000.00