Hamilton
I have no words to describe how bad this experience has been.
Mr. Martins seems to have forgotten how to treat customers , and believes that he and his company are doing customers ,like me, a great favor when selling appliances.
We had a lot of issues with the installation, but that doesnt justify the bad treatment. I was mistreated by him over the phone, not once but 3 times. In my 55 years of existence, I have never been treated like this. Never!
It has been a horrible/ traumatic experience!
However , Cole and his crew are WONDERFUL! They truly are a great team. Courteous, helpful and very polite.
You pay more at this store because they supposedly offer a great customer service, but this has not been the case at all. Awful!
- Approximate cost of services:
- $3,200.00
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