The Home Improvement Group - THIG

Our kitchen was original from the 60s, with a perfect layout and dated red oak cabinets. The reno included the straight replacement of backsplash, quartz counter, flooring and refinishing the cabinets. We also replaced all appliances and sink and more significantly, opened a load bearing wall to create a sizeable breakfast peninsula with custom matching cabinetry underneath. I requested 10 quotes, received 5 estimates and followed up with 3 contractors before I decided on THIG. They were mid range among the 3 but our project manager Les diligently answered my many questions and the email eventually became a very detailed account of the scope and approach to the work. This frequent and clear communication carried on throughout the project and they stayed on the original budget and on schedule. Kriss was the lead contractor onsite and his professionalism and attention to detail made the experience both pleasant and worry free. He gained my trust in the first few days by the questions he asked and suggestions he made. Both Les and Kriss anticipated some small but noticeable improvements I had not thought of, demonstrating their care and pride for the work they want to deliver. They addressed every request for final touches prior painting and prior project conclusion. We had some worries about refinishing the cabinets instead of replacing them, but Fabio did a fabulous job, they looked brand new. The rest of the house was well protected from construction and Kris cleaned up at the end of each day giving us full use of the kitchen except for 2-3 days when the appliances were getting moved or fresh paint had just been applied. I would recommend them without reservation. Notes: the budget did not include appliances and some materials (flooring, tiles, electrical fixtures, new handles). I will send THIG before and after pictures so you may be able to request a visual reference for this review.

We had an urgent plumbing issue at our office washroom. Within minutes of contacting THIG, they set the ball rolling and got someone to look at the issue early the following morning. The person they sent was most courteous and professional in his work and the issue was resolved with utmost speed.

I had the pleasure of working with Les and his very skilled team to install large 8" baseboards with accompanying cap and shoes for my entire 2,500 square home. Chris the tradesman was an absolute pleasure to work with and immensely skilled. The quality of the work far surpassed my expectations. Chris was courteous, punctual and above all else clean! Cutting baseboards is a messing business and he kept the work site pristine throughout the entire process. The attention to detail and skill was incredible. Corners were done with exact precision and the all the baseboards were finished seamlessly with caulking. It ended up taking a bit longer than expected but I was not charged more. Wonderful experience I will certainly use them again for whatever next project I may have.

Les and his team were professional, reliable and efficient. I would recommend them to friends!

Quite happy with the work done by The Home Improvement Group. They took the care to make sure the job was done right and addressed any concerns.

Hi,
We thought we needed steps to side deck re-done and thanks to Eric from The Home Improvement Group we only needed to have the steps and sides fastened securely to deck and walls. Stairs are sturdy and job well done. Saved us a lot of unnecessary expense and will use this group again for any improvements we need.

Thank you so much for your help setting up our repairs with Tibor. Everything went very well. He was able to complete the work in less time than expected as well! Thanks again!

Best,
Erin

Our recent kitchen reno was very well organized and executed. Our project manager Aldo was considerate and patient. He helped us understand the best use of existing space and the best finishing details to achieve the look we wanted. He was available to walk through each step and explain the progress and process of our project. He and his team were meticulous. The finished details of the kitchen are amazing and we are thrilled. We would absolutely contact The Home Improvement Group and Aldo for any further renovations.

Our bathroom renos couldn’t have gone better. Working with Les as our project manager was one of the easiest things we’ve done. He was helpful with ideas and always got back to us in a timely manner. Our contractor Joe was quick and very knowledgeable when we had questions. Our plumber and electrician did a great job as did the employees who installed the tiles. We were worried about the finish work in both bathrooms due to a previous experience with another contractor. This time we were not disappointed! We will definitely recommend THIG to our friends and family and will most certainly be contacting them in future for other home renos. A million times, thank you!

We installed vinyl flooring in a commercial kitchen and The Home Improvement Group coordinated all the necessary trades people (gas, electrical, plumbing). We pre-planned for a possible delay and everything was completed on time. Ivan, in particular, was very responsive throughout the whole project.