The Home Improvement Group - THIG

Needed some work done in my basement. I was charged $700 for an assessment for work in my basement. The assessment wasn’t useful so they agree to refund some of my money.

I have used this company a few times and the first two outcomes were fantastic. True to their name, “Perfect Painters”.
Unfortunately, I got very unlucky with my 3rd paint job b/c I was dispatched a painter from hell. Sloppy, unprofessional, caused damages and made the place look worse than before. After much stress, frustration and numerous calls/texts/emails to the company, I did have the owner step in and try and remedy the situation (shortly after, their project manager started helping out too). The second painter dispatched for corrective work did a fantastic job. Day and night of a difference. PP is still trying to remedy outstanding issue to their best ability. Would I use them again? Maybe. Big maybe, but, there are good and bad trades everywhere and dishonest, shoddy workmanship is to be found even in the best of companies. They are doing their best to help me and I appreciate that very much.

Very honest, reliable and timely. Prices were extremely reasonable as well. I have been trying to get these jobs done for a while (replace 1 fan, repair another and reinstall a drain pipe in a 2 sink vanity) and didn't get anywhere with the estimates I was receiving (either overpriced or very long lead times). The guy was dedicated in his work. Definitely a repeat call for me for any future needs in repairs or renovations.

Tibor came to sand and paint my oak built ins and oak fireplace. He did an amazing job sanding the wood - a labor intensive job, applying the primer and the final coat. It looks fantastic and I am very pleased.

Our pipes were originally pressed up against the outside wall causing our pipes to freeze. Ivan and his team were amazing. They replaced the pipe, sealed any drafts, insulated and re-drywalled the area. His handyman always made sure that the work was exactly what we wanted and suggested creative ways to work with the space. He kept the place clean and even fixed items that was not on the to do list. The work was done on time and was within budget. I would highly recommend Ivan and his team.

The Home Improvement Group sent us Aldo Leon as the Project Manager and he worked with us on design and build. He helped us achieve a home that was to our taste and budget. The house looks like new again and he helped us fix all home issues including crumbling porch, flooding garage, leaky roof and lack of outside electrical access. His team was incredibly hard working, respectful and provided quality work. The project was on budget, there were no surprises so estimates were done well. We went a bit over on completion time but weather was to blame for that, and overall it was still within reason. We are extremely pleased with how things turned out. Our friends and family are impressed with what was accomplished on the budget we had. We are enjoying the comforts of our old / new home. I have found the only people i'll be turning to for future work on our house. Thank you so much THIG for sending us Aldo, and for managing our account. You were very responsive to my inquiries, very reasonable and accommodating when it came to contracts and payments. Everyone did an excellent job!

I am happy with the results in the end. It is always a process and glad have THIG to help with project/contractor management. This saved me from many headaches.

We have a 3-piece condo bathroom that needed updating. We replaced everything: bathtub, shower, vanity, toilet, tiles, bathroom fan, paint etc.

Overall the contractors were professional and we are satisfied with the work. Our project manager Ivan was very helpful and replied to our questions and concerns promptly. Although there were some initial issues with expired licenses, Ivan helped to sort these out before the project began.

The contractors and project manager were willing to accommodate all our requests, for example additional waterproofing and special grout composition.

On the negative side, the project ended up costing nearly twice the initial estimate ($15k instead of $9k) and took almost 4 weeks to complete instead of the originally estimated 1 week.

My project was to tap, and paint the garage walls, and build some shelves and slat walls for storage. Also I needed help to remove the old shelves. I was satisfied with the work. I had Joe assigned to this project. He shows up on time, did a very good job, and come up with good ideas to improve storage in my garage. I look forward to working with the company again.

There were workers who Renovated the washroom and the outside entrance stairs. Ivan was helpful including purchasing the materials.