Gas Fireplace Services & Repairs

Fireplaces
Toronto ON M5H 2N2
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99%(117 reviews)
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99%(117 reviews)
96%(13 reviews)
98%(14 reviews)
HomeStars
Fireplaces
Gas Fireplace Services & Repairs
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96%

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Reviews by rating (past 12 months)

Reviews for Gas Fireplace Services & Repairs

Average customer rating:
9.9 10 (440 reviews)

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Amir from Mississauga
Amir from Mississauga
2 reviews Mississauga, ON
10/10

Fireplace Installation

We are very pleased with Imran's detailed consultation, sound advice and flawless installation of a new custom fireplace as part of our family room renovation project. Though we had with many project delays and scope changes, Imran remained very patient and exceeded our expectations by going the extra mile. We are extremely pleased with the results and would not hesitate to recommend Imran for his professionalism, knowledge, honesty and friendly demeanor !

Approximate cost of services:
$0.00
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Company Response

Hi Amir, Thank you for taking the time to write me a nice review , May ALLAH be pleased with you and your family.Thanks God, I am very happy that your fireplace installation is done and met your dimensions requirement and met your expectation and it look amazing. Wishing you and your family all the best and good luck with your new house.May God Almighty bless you and your family

Asim Alam from Toronto
Asim Alam from Toronto
4 reviews Toronto, ON
2/10

Fireplace Maintenance

I am disappointed in the way Imran handled my call to return 5 months after he serviced my fireplace. Imran said the gas fireplace can charr the logs; but the safety inspector at Enbridge said it should burn clean and ticketed my fireplace as a hazard. I paid to clean the chimney, and when I asked Imran to return to fix the fireplace problem (as he assured me he would if I had problems within a year), he was not agreeable. He stated he would charge me again. It is not an issue of price, but the guarantee of his work was not honoured.

Approximate cost of services:
$141.00
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Company Response

Dr. Asim, Thank you for being the first customer to write me a bad review after 5 months of using your real fyre log set. First of all the call you made to light your pilot on your gas fireplace and please, check your invoice dated Dec. 15 / 2013. Service call to light your pilot only not servicing of your fireplace because your baby was sleeping and your wife went out. I did mentioned to you that your log set will get black soot around the logs that normal for real fyre . Occasionally take a brush and clean it out and you said YES..The service call charge was $125.00 plus tax. In your mind you paid me one service call and I have to come to your place for free any time you have a problem I don't think so and NOBODY WILL DO THAT FOR YOU and if you had spoke with me in a proper manner probably I would come for free because I did that for other customer in the past even though they offered I AM THE ONLY COMPANY WHO PROVIDE A 6 MONTHS WARRANTY ON PARTS CHANGE AND 6 MONTHS ON LABOUR ALSO even though I do not get any reimbursement back for the parts. It is not my problem for you to be cheap or want people to work for you for free .Who will pay for all my expenses ,gas, wages m wear and tear, license insurance etc.. Believe me the service call was very minimal barely covering the cost .May Almighty God help you and make you think positive instead of negative.

Martin
Martin
7 reviews North York, ON
10/10

Annual service on 2 gas fireplaces

Imran arrived on time, he was very courteous and took the time to explain what he was doing and why. My fireplaces have never worked better than they do now. I will hire him every year from now on .... his work is far superior to that of the service company I used in the past.

Approximate cost of services:
$500.00
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Company Response

Hi Mr. Martin, Thank you for taking the time to write me a review and I hope the you and your family are enjoying your fireplaces more than before. God willing I will be here to assist you when needed,may God bless you and your family.

Louise from Oakville
Louise from Oakville
1 review Oakville, ON
10/10

Gas Fireplace Service

Imran you're fantastic! Thanks so much for revitalizing our gas fireplace. Not only does it look like new, its working better than when we had it first installed. You have a meticulous attention to detail and my husband and I really appreciated you're getting to our home so quickly this past fall and for being so tidy…We really appreciate it! Wow - 10 stars. We'll definitely recommend you to others!

Approximate cost of services:
$800.00
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Company Response

Hi Louise, Thank you for your kind review appreciate my services. Customers like you and all previous one who appreciate my job make me work harder and better to serve others. God willing I will always provide the honest and best services to my customers for their fireplaces needs. Wish you and your family all the best may God bless you all.

Katherine from Toronto
Katherine from Toronto
5 reviews Toronto, ON
10/10

Gas fireplace service

On Thursday I called Imran, who said he would come on Saturday. He arrived, as promised, at 5:00 and stayed until 9:30 servicing two fireplaces in my new home. Neither fireplace worked properly before Imran arrived. He cleaned them and fixed them so they look new. He obviously takes pride in his work and works hard to ensure that his clients are satisfied. He did a great job and I highly recommend him.

Approximate cost of services:
$700.00
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Company Response

Hi Katherine, Thank you for taking the time to write me a review, even though with your busy schedule and the moving and set in your new house. May God Almighty help you out with health, strength, courage and all of your wishes through your life. God willing I will here to assist you for all your fireplace needs.

Alison Campbell in North york
Alison Campbell in North york
5 reviews North York, ON
10/10

cleaning and maintenance of Gas Fireplaces

I was able to set up an appointment with Imran within a day of sending an email to request service. He was polite, very knowledgeable and reasonably priced. Our gas fireplaces look like new. Merci beaucoup pour votre bon travail!

Approximate cost of services:
$700.00
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Company Response

Hi Alison, Thank you for taking the time to write me a review with your busy schedule.As a professional service person you did the absolute right thing to your gas fireplace before selling your beautiful house serviced, inspected and get it painted. to look good. God willing you will have no problem of selling your house it look amazing. Je vous souhaite bonne chance et que Dieu vous benisse,

Liz from North York
Liz from North York
14 reviews North York, ON
10/10

Gas fireplace maintenance

Our house is 7 years old, we have 3 gas fireplaces and I never had them serviced - I hardly ever used them. That changed this year. Imran inspected, cleaned and serviced all 3 fireplaces in October 2013. They never looked better! I have used them all winter, and during the ice storm when we lost power for several days I was able to use the fireplaces confidently knowing they were in excellent working order. Our house was toasty warm. I will definitely call Imran again for our annual maintenance from now on.

Approximate cost of services:
$500.00
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Company Response

Hi Liz, Thank you for taking the time to me a review even though you are busy. I am glad that you had it serviced before the winter started. Thanks God that it helped you keeping warm and toasty. May God bless you and your family.

Jesse from Toronto
Jesse from Toronto
1 review Toronto, ON
10/10

Fireplace Maintenance

Prompt, professional, friendly and courteous. He answered all of my questions, addressed my concerns and did the work directly. While Imran was working I had two other contractors working in a different part of my home; they had questions for him and he patiently answered them while working on my fireplace. Great service and great value.

Thanks.

Approximate cost of services:
$200.00
Any advice to offer fellow homeowners facing a similar project?
Imran's service is professional and keeps a very clean workspace. Call him and have peace of mind knowing that your fireplace is functioning safely.
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Company Response

Hi Jesse, Thank you for writing me a review and it was a pleasure meeting you and dealing with you. Feel free to contact me at any time if you have any question regarding your gas fireplace and wish you all the best and good luck. God bless you and your family

Guido Hockmann  from Toronto
Guido Hockmann from Toronto
1 review Toronto, ON
10/10

Gas fireplace maintenance

Not that Imran needs more praise on this site, but I feel that good work should be recognized.

He is knowledgable and professional, honest and polite. Our fireplace works and looks better now than it ever did.

Approximate cost of services:
$300.00
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Company Response

Hi Dr. Guido, Thank you for taking the time to write me a review and it was a pleasure dealing with you and your wife. God willing I will be here to assist you at any time if you will need my services. God bless you and your family

David in Markham
David in Markham
16 reviews Markham, ON
10/10

Gas fire rand service

Imran was on time, professional and knowledgable....a real pleasure to deal with. No overcharging...just a reasonable price for excellent service. From now on we will certainly always have Imran service our gas fires.

Approximate cost of services:
$300.00
0 of 1 people found this review helpful.
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Company Response

Hi Mr. David, Thank you for posting a review on home star and appreciate my services. Wish you all the best for the sale of your house and all the best and good luck with your new home. May God bless you and your family.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Gas Fireplace Services & Repairs

Gas Fireplace Services & Repairs provides professional and quality services, great products and amazing prices! Look no further for the best gas fireplace services, repairs, installations and sales. Our goal is customer satisfaction; meeting or exceeding customer expectations. Hire a TSSA licensed technician with over 25 years experience in the ...
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