I first called Pestend at the end of the summer when we came back from vacation to find that mice had chewed through the caulking around the air exchanger vent and had entered the furnace room.
Pestend scheduled Moe to come out the very next day. He examined the perimeter and he assured us there were no other entry points, recommended to reseal the caulking and also replace the dryer vent which was getting old. He also placed bate around the house. After that day, we did not see any traces of mice and were very happy and felt reassured that there was a 1 year warranty for their services.
The reason I'm taking the time to write a review today is because of their exceptional customer service on a follow up call. After not seeing any mice for over 2 months, I unexpectedly saw one again in the furnace room yesterday. I called Pestend, and Moe came to my rescue again the very next day. He examined the perimeter and found they had chewed a NEW entry point around the pool heater pipes which leads into the furnace room. He also topped up the bate around the furnace room and kitchen, and even took care of the dead mouse in the trap, all in a pleasant & professional manner. I also appreciated that he called 1/2hr before arriving so I knew exactly when to expect him.
I would recommend Pestend to anyone looking to get rid of pests, you will sleep well knowing the problem is dealt with properly and that they stand behind their warranty!
- Approximate cost of services:
- $200.00