Falconstone Landscaping And Construction

He is a crook. His company was written about in the Thornhill Liberal as one of the scam snow removal companies. Like the other reviewers noted that as soon as he cashed the january 2011 cheque he disappeared & his phone was disconnected.

I re-signed with Jack \(Falconstone Landsacping and Construction) for two homes this season. Last year's service was bad, but his price and my lack of desire in finding someone else at the time led me to book him again this year. He's disappeared in January. Since then, my elderly father has slipped and badly hurt his back. We're waiting on tests to come back to determine the extent of the damage. I've filed a complaint with the BBB (he's not a member), and will be following up with the police shortly. Interestingly, we're not alone it seems:

http://www.torontosun.com/news/torontoandgta/2011/01/26/17046531.html

Jack did my snow removal for the past 2 years and his service consistantly started dropping each time he came. He was ALWAYS late and started not showing up at all.
For the 2010 and 2011 season, he literally took my money and never serviced me once, and I am finding out that I am not the only person he scammed. He has subsequently changed his cell number and is no longer reachable.
I am considering filing a charge against him with the Police and know of 4 other people who are also interested.
Reply to this review if you want more details.
Steve

As soon as my cheques were cashed he stopped coming to plow my driveway. The Fax number on the contract is a fake-- it belongs to someone else. I am interested to find other people willing to make a case in court.

Paid him for snow removal in November for my elderly parent's home in Thornhill. He stopped showing up in January and has left us high and dry. Tried to call but his VM is full. Tried to message him on Facebook as it turns out we had many common friends, but he soon closed his FB accounts. Jack is a pure shady crook with no regard for his customers.

Paid Jack at Falconstone in full in November and he showed up on two occasions to do our driveway. Come mid January he stopped showing up. I've tried calling but his voice mail has been full for weeks. Obviously he's done the same to numerous other people and has no intentions of honouring his contracts. I know 3 others that have paid him for the season and have not had their driveways plowed for the last few snowfalls. We have heard through the grape vine that he left and travelled to Israel for some time in January. This guy is a crook and I highly suggest staying clear of any business with him.

I've used Falconstone for 2 1/2 years now for both my landscaping and snowplowing. I couldn't believe that Jack didn't return my calls after not showing up to plow my drive way. I am outraged that this company would do this to a long standing customer. My father, who is an elder man, also used Falonstone, at my recommendation and is now is the same boat, trying to find someone this late in the season.

Shame on you Falconstone and Jack the managing partner for not at least being honest with your customers.

I don't understand this company. How can a snow plow service not show up the day of or just after a snow storm? Today for instance, there was a big storm overnight, and about 6 inches of snow fell, stopping at around noon. At 11pm, my driveway still has not been cleared. I try to call Jack, but his voice-mail is full and nobody answers the phone. A few weeks ago, smaller overnight storm, and they finally came to clear around 2pm! By this time, I've already driven in my driveway numerous times, and that snow is packed and won't get cleared. What's the point? There's a reason they are the best deal in the area. You get what you pay for.