Mr. Furnace

Heating & Air Conditioning
ON L0S 1C0
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94%

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Reviews for Mr. Furnace

Average customer rating:
9.4 10 (237 reviews)

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Tammy Reid from Port Colborne
Tammy Reid from Port Colborne
1 review Port Colborne, ON
10/10

A/C Repair

As usual Claude is the only repair guy I use when conducting service with Mr Furnace. He is extremely polite and knowledgeable. Claude always ensures the job is done right and won't stop until the customer is completely satisfied. I don't think Claude ever has a bad day. He always has a huge infectious smile. Claude is the reason why I depend on Mr. Furnace.

Approximate cost of services:
$2,600.00
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Scott Semley from Welland
Scott Semley from Welland
1 review Welland, ON
10/10

Repair of a water heater under warranty

Repair of a water heater

- I called Mr. Furnace after my water heater stopped producing hot water I was only getting room temperature water ( which made me laugh I was thinking a thermocouple issue and it was that's usually the first thing to go )

- When I called Mr. Furnace I was treated with respect, the details were all put into place properly which was absolutely impressive to me, there were 3 follow up calls to get everything coordinated time and appointment wise once again I was treated with the utmost respect.

- I was told that a lad by the name of Cory was going to come by and have a look at my water heater, then I remembered a gent by the same name who did some annual maintenance on a boiler which I own, which I can say he took it to limit of maintenance, I got to see the burners, the inside of a tankless boiler. That made my day

-When Cory showed up to look at my hot water tank he went at it no holds barred. He shared information with me during the process, I asked him questions, he answered honestly. He made numerous phone calls in an effort to try and find parts and he tried to accelerate the process of fixing the water heater as he said “You can't live without hot water”. During the time he spent here doing his work, he and I had conversations about technical things, and he did not treat me like I was just the average “dummy”. That impressed me to no end. I actually seen a service-ended worker that just doesn't want to come in and get out. After the parts for the heater were found, he came back and he realigned everything and it worked on a trial and error basis, but he did not give up and he got the heater working.

I can without a doubt say Cory is without any doubt one of the best service technicians that I have ever had the pleasure of dealing with.

I would just like to send my thanks out to the office staff of Mr. Furnace and Cory Hoffer for their patience and support. I could not expect any more from any service provider.

I thank you all from the bottom of my heart. Yours truly, Scott David Semley

Approximate cost of services:
$0.00
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Larry Dubois from Niagara-on-the-lake
Larry Dubois from Niagara-on-the-lake
1 review Niagara-on-the-Lake, ON
10/10

Furnace maintenance

We had trouble with our propane furnace not coming on when needed. We called Mr. Furnace for a service visit. The rep sent out was Cory. He was extremely helpful and thorough. He took apart the burners and was able to clean them and now our furnace works perfectly. I would try to ask for Cory any time we call because he was so knowledgeable and explained everything he was doing.

Approximate cost of services:
$79.95
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Charles Beck from WAINFLEET
Charles Beck from WAINFLEET
1 review Wainfleet, ON
10/10

furnace/a.c. maintenance

We had Cory in to conduct the annual service work on the Mr. Furnace supplies furnace and A.C. As we have found with all the technicians we had from Mr. Furnace in the past, this gentleman was very professional, courteous and efficient. Cory demonstrated Customer Service that could be held up as a model to most of today's work force.

Great job Great employee

Approximate cost of services:
$25.00
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Lauren Paradis from Saint Catharines
Lauren Paradis from Saint Catharines
1 review Saint Catharines, ON
10/10

Maintenance on A/C

Cory is a very trustworthy and knowlegable young man, he is a pleasure to have in your house to do the maintenance on either furnace or air, he ensures all your questions are answered before he leaves. Thank you Cory!!!

Approximate cost of services:
$0.00
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Marni Boland from Niagara Falls
Marni Boland from Niagara Falls
1 review Niagara Falls, ON
9/10

furnace repair

Cory was a respectful polite worker, on time and able to answer any questions I had. I was very grateful to have been a member of their membership program as part of my repair was covered!

Approximate cost of services:
$1,000.00
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Leonard Conolly from Niagara-on-the-lake
Leonard Conolly from Niagara-on-the-lake
1 review Niagara On The Lake, ON
10/10

Furnace service call

Punctual, courteous and efficient service call. The technician, Anthony, was exemplary in every respect. I am happy to recommend this company to anyone looking for a reliable furnace service company.

Approximate cost of services:
$100.00
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Rosemary McNair from Port Colborne
Rosemary McNair from Port Colborne
1 review Port Colborne, ON
10/10

annual boiler service

Claude came and did the annual service on our boiler. I asked for him special because he is so polite, caring, knowledgeable and a pleasure to have as a service man. He is a great representative with a fantastic personality, and very accommodating. Claude is the reason I keep coming back to Mr. Furnace.

Approximate cost of services:
$0.00
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Myrna Watson from St. Catharines
Myrna Watson from St. Catharines
2 reviews St. Catharines, ON
10/10

Furnace Repair

Claude had done service and repair on both our furnace and air conditioner for many years - there are 3 words for Claude "He's the BEST!" - a great ambassador for Mr. Furnace - always on time, impeccable work habits - does the job efficiently and skillfully. He makes sure everything is working perfectly before he leaves and nothing defeats him. Furthermore he is well spoken, affable and polite. Can't ask for anything more.....
As long as Claude is there, I will be doling business with Mr. Furnace.

Approximate cost of services:
$22.00
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justin from Niagara Falls
justin from Niagara Falls
1 review Niagara Falls, ON
0/10

furnace repair

They are the worst company,way too expensive and they don't care about your needs only selling yiy as much stuff as the guy can don't ever use them!!! Unless you have money to throw away!!!

Approximate cost of services:
$1,200.00
3 of 3 people found this review helpful.
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Company Response

Hey Listen , I am extremely sorry for this experience ! Certainly not the company that I run , that's for sure. If you would be so kind as to let me know who you are, and where you live , and how I can get ahold of you , that would be most helpful. We cannot locate anything about this episode whatso ever , and I certainly would like to talk to you , and resolve this issue. My cell # is 905-651-8228 my name is, randy norton , I am the general manager. Look forward to your call and resolution. Thanks

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Mr. Furnace

For over 40 years, Mr. Furnace Heating & Air Conditioning has been the go-to choice for HVAC services in St. Catharines and the surrounding areas.

When it comes to your home's comfort, we've got you covered year-round. From expert heating and cooling solutions to indoor air quality improvements, our team of professional technicians is dedicated to ensuring your home is always Just Right™. Whether it's a furnace installation, air conditioner repair, or duct cleaning, we have the expertise and experience to get the job done right.

At Mr. Furnace, we understand that HVAC issues can arise at any time, which is why we offer 24/7 emergency service with no extra charge for weekends, holidays, or after-hours calls.

For top-notch HVAC services and reliable quality you can trust, turn to Mr. Furnace Heating & Air Conditioning. We're committed to keeping your home comfortable and your satisfaction guaranteed.

Contact us today to learn more about how we can meet your HVAC needs!

CATEGORIES
Heating & Air Conditioning
PRODUCTS
- Furnaces - Boilers - Air Conditioners - Ductless Air Conditioning Systems - Heat Pumps - Water Heaters - Tankless Hot Water Heaters - Indoor Air Quality Products: - Duct Cleaning - Dryer Vents - Humidifiers - UV Air Purifiers
SERVICES
Heating & Air Conditioning, Duct Cleaning, Dryer Vent Cleaning, Air Quality,Furnace Repairs, Furnace Installation, Furnace Maintenance, Air conditioner Repairs, Air conditioner Maintenance, Air Conditioner Installation, All Furnace Services, All Air Conditioner Services, All types of Furnace Brand Repairs repairs, All types of Air COnditioner Brand repairs and 24 Hour Service.
BRANDS
Lennox, Goodman, York, Daikin, Rheem, Trane, Carrier, Amana, Mitsubishi, Generac, Moovair
WEBSITE
https://mrfurnaceright-time.ca/
YEAR ESTABLISHED
1989
PAYMENT METHOD
Cash, cheque, draft, major credit cards, debit cards (on-site service calls), online banking, and financing available
LICENSES
TSSA & ECRA/ESA Licenses
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
100% guarantee on one year Parts & Labour on any repair
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