Royal Crown Aluminum Inc

Royal Crown was working down the street from my house and I called the number on the truck for a quote. The office arranged an estimate for the next day with Dorian and i had the work done the following week.
I found Royal Crown to be very reasonable with their pricing and there team of installers did a great job.
I would not hesitate to recommend this company.

Had front corners of eavestrough caulked October 2012. Called November 11, 2015 to repair again since were never fixed properly. I knew that there would be no warranty and I needed the work to be done. Traced several times but no reply so emailed to say I will give negative feedback on Homestars if no answer and received a call within 10 minutes! I was told that it was not possible to repair the corners and that I would have to replace ALL of my eavestrough since it's all the same level on the house. It was repaired before but can't be done now?! Many companies on the internet provide this service and also show how to repair. I even asked them to repair now and I would consider all new eavestrough in the spring. I did ask for a quote but needless to say I still have not received and no longer wish to receive.

UPDATE: I've revised my earlier assessment of Royal Crown after being pleasantly surprised by their recent follow-up service. Although my initial experience with Royal Crown (and its aftermath) left something to be desired, they recently contacted me in an effort to address a number of concerns.

This time around, the company sent a new assessor/estimator, Eni, who was tremendously professional, kind, courteous, and thorough in both his explanation of various potential problem areas and the repairs he conducted on our downspout. Both he and Rachel, the acting office manager, were lovely and thoughtful, and followed up to ensure that the work was complete and to make sure I wasn't left with remaining questions or concerns.

Although I was dismayed by our previous miscommunications and by aspects of the work that was done, I have to say that Royal Crown has made a tremendous effort to rectify the situation, and I would recommend them based on the quality of their repairs and their recent customer service.

The railing installation was done very nicely and the price was quite reasonable. The project estimator Dorian was very pleasant to deal with and addressed all my concerns prior to the installation and after. This is an excellent company and I would not hesitate to use them again and to recommend them to my family and friends.

The work was fine but I have called them 6 times in the last 5 weeks to come out to look at my Eavestrough where I spotted an issue . I sent the pictures and video and still nobody responds . After you have paid nobody seems to care !!!

After cleaning and recaulking our eaves for a few years, we realized that they needed replacement. We had two referrals to Royal Crown. Dorian was very quick to return our initial phone call and to come out to our house and give us an estimate and also came to inspect the job partway through. We had to wait 3 weeks (a bit longer than the 10 day estimate). The two man crew worked hard and were very polite and efficient during the two day job. Thanks to Daniel and to Ilir (Lee) for a job well done and for cleaning up our property prior to departure.

I had a small eavestrough and downspout at the front of my house that seemed to overflow even after cleaning out the leaves. It seems to be contributing to the paint peeling off the front of my house (which I have since had removed). I sought out quotes from a few eavestrough specialists from Homestars and went with Royal Crown to be prompt, competitive and professional. They came out when they said, completed the work within the day and cleaned up afterwards. They even fixed damage to a soffit caused by a raccoon that they noticed.

We had Royal Crown out to fix work done by a previous company whose work amplified our ice damming and icicle problems. Alex and Damian from Royal Crown were communicative, flexible and prompt with calls and emails. The installer was conscientious, although the fact that a trough installer did not know what to do with the heating wire installed in our existing troughs was a bit bewildering. Royal Crown's work did help reduce (but not solve) our ice problems, however, since the install we've had drips and leaks in a few spots and two portions of trough that pool water and do not drain properly. Unfortunately, despite multiple requests, we have not been able to coerce Royal Crown into returning to fix these problems. We definitely prefer Royal Crown to the other company we've had in the past, but it looks like we will have to get a third company out to work on our troughs.

1. In the middle of the summer when most of the companies refuse to do the job they accept right away to do the job.
2. They understand my request for a fast job and scheduled my job in less than a week.
3. They do a very good job.
4. Price was decent.

I will highly recommend this company.

Thanks,

Adam

I am highly impressed with the work that Royal Crown Aluminum did on my eavestroughs.
This company was impressive from start to finish.
Dorian, who gave me my estimate, is a completely honest business man who does not try to sell you anything that you do not need.
Alex, from the office , promply booked my job and is a very courteous and professional person.
Lee and Ricardo, the instalers, impressed me the most.Lee really knows his job and helped me with several decisions in regards to the downspouts.Both men were very professional, polite and did a great job. When the job was completed, you would never know they had even been there,as my property was immaculately clean.
I would hire this company again and recommend them to anyone who asks!