Royal Crown Aluminum Inc

This is our second project with Royal Crown and I would highly recommend them. Dorian and Ashley addressed our concerns and had solutions that suited us. The installers were excellent. I cannot say enough about this company.

Andrew came to do the quote and he was knowledgable and helpful. I had several questions about the quote and Ashley answered them to my satisfaction. Prior to the work being done I did find there were some issues with poor communication. I called the day before the work was to be done to ask when to expect the workmen and did not get a call back. I called the following morning and was told they would be there by noon. At 3.30pm I called again as nobody had showed up. Due to the rain the workmen would not be coming. I understand there may be delays related to the weather but expect to hear about it especially as I had called to ask. Everyone was apoligetic and polite but meanwhile I had wasted a day at home waiting for the workmen. I also did not realise the length of time the project would take - I thought a day but it was 2 - not that that was a problem.
Troy and Lucias did the soffit and flashing and were great. They worked solidly for 2 days even in the pouring rain. Troy did a fancy bend in the flashing on the front of my peaked roof which looks great. The guys who did the eaves and downspouts were efficient but I noticed there was some water splashing out of the eaves when it was raining. One of the guys came back the next day and I think the problem is fixed will need to check with the next heavy rain.
As I thought I may not be home on the second day of work Eni came out so I could discuss where the downspouts would be. He was helpful but did try to "upsell" me on flashings and leaf guards - you can't blame him for trying but I was happy with my first quote.
all in all the work was well done and the quote competitive. My only suggestion would be to do a better job of communicating when someone will show up to do the work and to keep the customer informed if there are to be delays

The Royal Crown team was excellent. The pricing was very competitive and the installers were on time, courteous and left our property as it was before they started. We're pleased to recommend Royal Crown.

We noticed Royal Crown giving a quote on our street to a neighbour & asked for a quote for us as we had been considering replacement of eavestroughing & downspouts for our 25 yr old house. Andrew came over immediately & very professionally explained what we would need & did measurements. Within a day or two, we had an e-mail quote which we thought very fair so we hired Royal Crown to do the job. I spoke with Alex on the phone who arranged times that suited us, took care of the deposit and answered our questions. She too was very professional & a pleasure to deal with. Everything was arranged quickly & within a week, 2 young fellows arrived on the appointed date and did a bang-up job for us. They were fast, neat & cleaned up all debris. They showed us our old eavestroughing & what bad shape it was in. Our new ones look great and we were very impressed by the quality of both the product & the work done. We wouldn't hesitate to recommend Royal Crown to others or to use them again ourselves.

Called around and Royal Crown came to estimate on time, very professional and excellent quote. Beautiful new eaves installed before the end of the week, work completed efficiently in one morning and is holding up nicely to the spring showers! Many thanks for your professionalism. In an industry which includes shifty businesses and untrustworthy tradespeople, it is very reassuring to know that if you do your research and reviews you can find fantastic people out there like Royal Crown. Cheers, Heather

We required a railing for our second fl juliette balcony. I contacted Ivy and within a week and a half they came to assess the space, gave an estimate and installed! We are very happy with the complete process; their professionalism, price and high quality workmanship!

During a wind storm pieces of our siding ripped off. I knew the job needed to be done so I called royal crown for an estimate. This was an emergency so they acted very quickly when I gave them the go ahead for installation. The installers worked in the cold and did an amazing job! The office staff was a pleasure to talk too and knew step by step what was being done to my house. I truly appreciate the work done and the fact that they treated my house like their own. Royal crown is definitely the way to go.

The service at RC is impeccable. They are a company that TRULY means it when they say "We aren't happy until you are happy."

Their work was great but we had some issues and concerns and they were addressed immediately, happily. If there were more stars to give them, I would. They resided half our back wall (hard to describe in text) and recapped all our back windows and an extra one we didn't mention.