Door Doctor

Fixed my problem
Called ahead to advise on way
Did nice preventative maintenance and gave excellent advice
Looked at other issues in addition to my problem
Good attention to detail
Kurtis was the rep! Very good customer service skills!!

Door doctor replaced a very old motor and wiring system in one of our garage bays. They arrived on time, worked efficiently and competently ,and Kurtis, who did the job ,was pleasant and helpful with instructions. He even lubricated our other doors and suggested how to better maintain them.

The bill came in under the estimate--always a pleasant turn- and we are very satisfied with theservice.

Called on a Monay to get an estimate on replacing a 17 yr old double garage door that had broken yet again (4th time or so in the past few years). Peter came out the next day on tuesday, explained the options and gave a quote on teh spot. We sort of knew what we wanted and selcted an option, which he was able to locate in Kingston (manufacturer in PQ and closed for 2 week summer break). Then to our surprise he was able to arrange for instllation the next day (Wednesday)! The instllation went as planned, very professional staff (Kyle and Scott) went to work and had the door replaced within a couple of hours.

We recommend Door Doctor both for installations which was just done and repairs as the have been out several times in the winter months to repair an aging door.

Two springs had broken on the garage door making it nearly impossible to open the garage. The rapid response and excellent service by Door Doctor was impressive and appreciated. Cal Vandergeest

Kurtis Barleau, the technician, was very professional, very thorough, and pleasant. He checked the entire installation over during the repair, and gave me pointers on good maintenance procedures for the doors.

Experienced a sudden and inconvenient garage door malfunction. It took only one short call. Prompt response and service. Great advice and resolution of the issue. Considering the overall experience, a wonderful price.

We have used Door Doctor for a number of years. This service call provided the same excellent service we have always received. Kurtis, the installer, was punctual, knowledgeable, courteous and efficient. We have no hesitation in recommending this firm.

Because they've fixed problems for us before, we called the Door Doctor for this problem, as well. They showed up when they were supposed to, did a quick and clean job, provided some tips to help us, and were pleasant through the whole process. Kurtis and his partner (name unknown) did a great job!

Door Doctor installed our new insulated garage door seven years ago - a great product at a great price.

This year, we noticed the lowermost panel of the door was getting a lot of rust. Called Door Doctor, and they said send us photos of the problem and we'll get back to you. Within a few days, they did, and two weeks later a technician was here to install a replacement panel. No charge for the new panel, and less than $100 for the labour. I was very impresswed with the no-hassle nature of the warranty (from the Garaga factory) and the "how can we make this right for you" attitude from the people at Door Doctor.