Door Doctor installed our new insulated garage door seven years ago - a great product at a great price.
This year, we noticed the lowermost panel of the door was getting a lot of rust. Called Door Doctor, and they said send us photos of the problem and we'll get back to you. Within a few days, they did, and two weeks later a technician was here to install a replacement panel. No charge for the new panel, and less than $100 for the labour. I was very impresswed with the no-hassle nature of the warranty (from the Garaga factory) and the "how can we make this right for you" attitude from the people at Door Doctor.
- Approximate cost of services:
- $100.00
- Company Response
Thank you for using our services for the purchase of your new garage door seven years ago and for calling when you experienced a problem. Door doctor prides itself on customer care even after the sale is complete and your new door is installed. We stand behind our work and the products we sell.
The Door Doctor Team!