Visage Windows & Doors

Windows & Doors Installation & Service
Toronto ON M3J 2H2
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HomeStars  >  Windows & Doors Installation & Service in Oakville  >  Visage Windows & Doors  >  Was a great experience but poor follow up on issues. Read the update!
David L in Mississauga
David L in Mississauga
2 reviews Mississauga, ON
8/10

Was a great experience but poor follow up on issues. Read the update!

I used Visage Windows and doors to replace our front doors which were just about of fall off.

Andy was easy to deal with and gave us a fair quote for our double doors with a triple lock as security was our primary concern.

About 2 months later, their 2 workers came by and did the install in about 3 hours. They then swept the whole place clean.
The doors look great and I get compliments from my neighbours now! The door are solid and we feel more secure now.

Now looking to also replace my windows in the near future!

One year update!

Our door has some issues with a couple of small gaps and despite repeated calls and assurances, no one has come to fix them. One of gaps even allows water and cold air to enter the house!! See the pic!

Update after this review!
A repair person came by to fix the issues. All is good now. It's too bad it took a negative review to get issues fixed. Since the issue was fixed, I have updated the review to 8*.

Approximate cost of services:
$4,000.00
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Company Response

Thank you David for your kind words. We are looking forward to have more business with you and your respected neighbors.

Previous versions of this review:

David L in Mississauga
David L in Mississauga
2 reviews Mississauga, ON
1/10

Was a great experience but poor follow up on issues. Read the update!

I used Visage Windows and doors to replace our front doors which were just about of fall off.

Andy was easy to deal with and gave us a fair quote for our double doors with a triple lock as security was our primary concern.

About 2 months later, their 2 workers came by and did the install in about 3 hours. They then swept the whole place clean.
The doors look great and I get compliments from my neighbours now! The door are solid and we feel more secure now.

Now looking to also replace my windows in the near future!

One year update!

Our door has some issues with a couple of small gaps and despite repeated calls and assurances, no one has come to fix them. One of gaps even allows water and cold air to enter the house!! See the pic!

Approximate cost of services:
$4,000.00
David L in Mississauga
David L in Mississauga
2 reviews Mississauga, ON
10/10

Excellent experience

I used Visage Windows and doors to replace our front doors which were just about of fall off.

Andy was easy to deal with and gave us a fair quote for our double doors with a triple lock as security was our primary concern.

About 2 months later, their 2 workers came by and did the install in about 3 hours. They then swept the whole place clean.

The doors look great and I get compliments from my neighbours now! The door are solid and we feel more secure now.

Now looking to also replace my windows in the near future!

Approximate cost of services:
$4,000.00