- Approximate cost of services:
- $700.00
- Company Response
Thank you for the repeated business for so many years. We appreciate your trust in our business and will continue to offer quality service.
All the best,
Jason Maxwell
CEO
Thank you for the repeated business for so many years. We appreciate your trust in our business and will continue to offer quality service.
All the best,
Jason Maxwell
CEO
Hi Marc-André,
Thanks for the review. Fortunately, when we are completely booked, we have a special cancellation list for customer who need cleaning services done in a timely manner.
Don't hesitate to call us if you need anything in the future.
All the best,
Jason Maxwell
CEO
Dryer vent problem in a 3rd floor condo
Hello Sanjeev,
What a great review. I heard the story about your dryer vent. It was one of the most complicated we have seen for years. I'm happy to know your are please with everything we did for you. If you require any assistance in the future, please don't hesitate to call us at: 613-612-4828.
All the best,
Jason Maxwell
CEO
Hello, the review is awesome. If you require any assistance in the future, please give us a call at 613-612-4828.
All the best,
Jason Maxwell
CEO
Duct and furnace clean and sanitize
Thank you for the great review.
Please don't hesitate if you need anything else in the future.
All the best,
Jason Maxwell
CEO
613-612-4828
This entry did not meet HomeStars review criteria.
Thorough duct cleaning should take longer than 1 hour
Thank you for your comments.
I am very sorry that your experience wasn't up to our standards.
As a service provider, we can expect that at times, unfortunate situations occur, however, if something unexpected happens, we try to find a solution to our client’s satisfaction.
Our technicians are trained to be as careful as possible. We use powerful truck mounted units and I agree, when cleaning, the equipment is noisy (because of the rotating suction process). I apologize for my staff’s lack of judgment in not refraining from using the cleaning equipment while you were walking close by while your baby was in your arms.
I would very much like to address this very unpleasant situation with the technicians that were sent to your home to ensure that this behavior does not repeat itself. We have several working crews and in order to discuss this at length with the men that did the work, I would need more information such as the date of the appointment and the area where you live.
If you read this message, I would appreciate if you would reach out to me at 613-612-4828 and ask for Jason. If you prefer, you can also contact me via email at the following address; info@1cleanair.ca
Kindest Regards,
Jason Maxwell
Director of operations
1Clean Air
613-612-4828
Hello Hugo,
Thank you for sharing you experience. I'm happy to know that you and your girlfriend will be breathing quality air. I your require any assistance in the future, please don't hesitate to give us a call at 613-612-4828.
Kindest Regards,
Jason Maxwell
CEO
Hello,
Thank you for sharing your story, it is helpful when trying to understand why you are satisfied Smoke odour is not the easiest thing to remove in the ventilation system, but we usually succeed in the process. If your friends require any assistance, please tell them to call Jason at 613-612-4828.
Thank you for your trust.
Kindest Regards,
Jason Maxwell
CEO
Hello,
When I hear the word 'outstanding' I know we did it right. I love the great feedback from you and please don't hesitate to contact us if you need anything in the future.
Kindest Regards,
Jason Maxwell
CEO
The first thing to know about us: We are not perfect. We are a professional team of 20 humans technicians and always try to reach perfection.
****What differentiates us from others: if we make a mistake, you call and we fix it.
1Clean Air is a residential and commercial company that services air ducts and carpet cleaning, upholstery, dryer vent, air conditioning unit cleaning and 24-hour emergency water damage restorations. We promise you quality and offer you state-of-the-art cleaning equipment and 24/7 responsive time to your doorstep. We have offices in Ottawa and in Gatineau and we service the surrounding areas such as Nepean, Gloucester, Kanata, Orleans, South Keys, Barrhaven & Stittsville.
Why 1Clean Air?
• Superior equipment
• Highly trained technicians with cleaning certification
• We have an A+ rated with the Better Business Bureau (BBB)
• We have thousands of satisfied customers
• We have certified and skilled technicians