Snap Pest Control

I found Joe on Home stars and was comforted by the reviews of others. Joe was great. He made solving our problem a priority. He is knowledgeable, patient, thorough and very professional. He answers his phone and e-mail promptly, even though he is very busy. He showed up when he said he would and called when he was going to be 15 mins behind schedule because of traffic (I wouldn't have even considered this late). He explained in detail what needed to be done to get rid of our bed bugs, and did exactly what he said he would do. Joe has come back to our house to follow up and make sure our bed bugs are gone and he has even offered to come out again to proactively treat the new bed I will be buying for my son. Although I hope not to require any pest control assistance in the future, I will call Joe if the need arises.

I had to engage Joe Bruno when raccoons ripped open my roof vent and entered my neighbor's attic space with babies in tow. Joe always responds to his phone calls, is patient and respectful and demonstrates time and again that his only interest is to assist homeowners in ridding themselves of these pests. His fee is very reasonable. A true tradesman.

We had SNAP come to do a termite inspection to alleviate the concerns of a worried prospective home buyer. Joe was polite, professional, clearly an expert at his trade, and an all-around honest and friendly person. For the work done, the price was excellent and he even covered a small hole in one of our soffits with mesh that I brought to his attention after he arrived at our house with no extra charge! I would have no hesitation about using SNAP again or recommending them to anyone!! Thanks again for a great job!

Had a problem with an uninvited guest. Called Joe and he came and found the location where our friend (squirrel) has managed to get in. Joe was very good with quickly identifying the location. He went up on the roof when there was some snow on the roof.

Joe came back on another day, when it was a bit warmer, to close the entrance and put a one-way trap door. The squirrel was out within a day and we found that it was trying hard to get back in without any luck. We left the trap there for two weeks before Joe came back to remove the trap door and close off everything. Joe even brought asphalt shingles to cover the area well. He took pictures of the affected area before and after the work. He explains the problem and what he is going to do.

Finding good people is hard these days and I would recommend Joe to anyone.

My neighbour and I had a serious mouse infestation for almost a year. We had 2 private companies come in prior to hiring SNAP Pest Control. The other companies charged more or less the same fee, but all they did was lay bait stations. There was no improvement whatsoever in the mouse situation. Then Joe Bruno showed up from SNAP, and spent several hours doing a thorough examination of my and my neighbour's houses; checking for possible openings where mice were coming in. He found several entrances, and showed us using tiny cameras how the mice were getting in. He patched up all the openings himself. He also laid a ton of very strong bait, more and more intense than either of the previous companies. After one visit from Joe, the mice were gone and have never come back. I would recommend this company to anyone.

With a baby on the way, we were getting very concerned about the raccoons living in the crawl space under an extension in the rear of our house. We were procrastinating dealing with this for about 6 months because the problem was complex and not really pressing since we don't use our backyard very much. But we noticed that the little buggers had made quite a nest for themselves by destroying the insulation to the vent that warmed the extension. Not only were we not getting heat to the room but we were spewing hot air into their nest. Smart little critters.

Our HVAC repairman wouldn't fix the vent until the raccoon had been dealt with. We called a few companies and most of them couldn't promise to prevent the raccoons from returning after they removed them because of the specific issues going on with the plastic siding of the crawl space and other factors.

ENTER JOE BRUNO. Joe at Snap Pest Control is much more than just a wildlife removal service. He is also a smart handyman who knows how to solve problems.

Joe visited once for free to review the situation and together we strategized a permanent solution. He is a very nice guy, pleasant to deal with, and friendly. Creative. Via email we discussed how to deal with the problem and once we decided on a course of action he came back a few days later with all materials needed and handled the situation. He came on a cold day in the middle of the winter and worked for a few hours, all as promised. In the end he provided a very effective solution; the raccoons are gone and I don't believe there is any way for them to return. It is now 2 weeks later and today I entered the crawl space with my heating repairman and saw from the inside that the raccoons have not returned. Problem solved.

Joe is a good guy. Trustworthy and smart. We would definitely recommend him to anyone who has raccoons in a tricky, complicated spot of their home. Thanks Joe!

R*

We called up Snap Pest Control because we'd seen a couple mice (or perhaps the same one) and wanted to nip a potential problem in the bud. Joe came out right away, showed us potential entry points, and blocked them up with wiring. He also laid down these black boxes containing poison, although on future inspection the mouse apparently weren't interested in them, and hadn't taken the bait. Joe came back to our house a couple weeks later, helped us block off another entry point we had identified (under the dishwasher...those mice are sneaky!), and we haven't seen a mouse since! Fingers crossed. We would certainly recommend Joe for his thoroughness and professionalism.

Joe was easy to work with and solved our mouse problem in less than 2 hours. Felt good knowing he would come back if by chance he missed something but he didn't need to. Speedy service and easy to get ahold of.

Joe was very thorough with his investigation of our roof and finding the points of entry. He even came on a Saturday morning when weather prevented him from getting on the roof earlier. He was very knowledgeable and gave us advice on how to prevent the squirrels from coming back. I would definitely recommend him.

I called Joe at 8pm just after Boxing Day and he was at our house the next day. He went above and beyond by truly searching for the route mice were taking to get into our house (he looked inside and out, took photos, and explained to me how he could see evidence of mice beyond just droppings) and sealing up suspected entry points. He was calm, efficient and knowledgable. We had a similar problem about 3 years ago and called another company - they just came in and chucked poison blocks everywhere and pretty much just shrugged when I asked how they were getting in - and charged us way more! I would not hesitate for a second to recommend Joe to friends or family. Thanks!