My stove top cracked and Samsung offered to cover it through Elite Appliance Service- a service I paid for when purchasing the warranty. Mike was our repairman and he was polite, professional and efficient. He replaced our parts and took all of the boxes/garbage and old parts back with him.
I was lucky that my mom was around and offered to be at my home as Elite confirms your 3 hour time window the day before. Somewhat of a hassle if I didn't have the help, but most service providers do this exact thing, so fair enough! All-in-all, a great service provided.
Ticket number - 4129930970
- Approximate cost of services:
- $1.00
- What could this company do to improve their services?
- Any advice to offer fellow homeowners facing a similar project?
- Company Response
Thank you for taking the time to post a review of your experience with Elite Appliance Service! Our Customers are very important to us; our goal is to ensure we provide prompt and professional services to your complete satisfaction. The feedback you have provided means a great deal to us.
Thank you.