Second time using Convertible - this time to replace a 20 year old AC
When it started to get warm two weeks ago, we noticed that our 20 year old Carrier AC unit just wasn't able to get the house cool. It was struggling to maintain the temperature and was essentially on throughout the entire day and night. I knew something wasn't right so decided it was time to bite the bullet and get a new one. Luckily, I had received a quote in 2016 from Convertible Heating for a furnace, hot water tank and AC unit replacement. At that time, I only ended up buying the furnace and hot water tank from them so I decided to give Marnie a shout to see if she could requote me for the same spec AC unit. She responded to my e-mail within 3 hours and although 2 years had passed since the quote, she ended up giving me a great deal on a new unit. Even better, she was able to accommodate a Sunday installation (within 72 hours of me agreeing to the price) and the installation team was fantastic. We are very pleased with the AC unit and now don't have to worry about the upcoming summer months.
- Approximate cost of services:
- $2,800.00
- Company Response
Richard you rock!
I promised you that we would always here for fast service and that we would always take care of you.I am so glad that we were able to impress you once again and we truly appreciate your continued business
Your lead technician Roop has worked for our family for over 35 years- he works 6 days a week tirelessly and always has a smile on his face and always does excellent work.
We have to force him to take a day off he loves his job so much!
Enjoy your new system and your cool home again and don't forget to register your serial number online
Thank you Richard
Marnie Amodeo GM