- Approximate cost of services:
- $100.00
- Any advice to offer fellow homeowners facing a similar project?
- Stay away from this company
the best house cleaning company out there
Thanks for the great feedback Mike! I know Tess really enjoyed cleaning your home. We look forward to working with you again soon!
Groupon - 2 cleanings for 2hrs.
Hi Elizabeth,
Thank you for your feedback. Our Groupon feature coverered one cleaner for two hours, or two cleaners for one hour (two hours worth of cleaning). This was quite clear the day our Groupon featured.
Our cleaners are certainly not told to only "clean what they see." Our cleaners are extremely thorough and are trained to move items around and clean underneath not just around these items. In the case of your home it required a great deal of work, and unfortunately a few hours alone was simply not enough time. Our staff will always ask if you want a full house clean simply to benefit the customer as there are no time constraints with that package.
Our cleaners are told to not clean mold at all. I'm very sorry there was mold in your bathroom, however mold cleaning is not part of a regular type of cleaning. The safety of our cleaners is very important to us, and when mold is involved it takes a specialized sort of cleaning. Please do contact us directly so we can further explain and come to a resolution. Thank you!