A Mc Kenna Plumbing Of Oakville

Plumbing
OAKVILLE ON L6M5A3
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Plumbing
A Mc Kenna Plumbing Of Oakville
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72%

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Reviews for A Mc Kenna Plumbing Of Oakville

Average customer rating:
8.3 10 (114 reviews)

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Nina from Mississauga
Nina from Mississauga
3 reviews Oakville, ON
0/10

Replace Toilets

***It has come to my attention that McKenna wrote a company response which personally attacks me. I would like to clarify that I am a 48 year old disabled woman, mother and business person who factually reported my negative experience with McKenna. I at NO time threatened McKenna, his employees or anyone else. I was NEVER abusive to McKenna, his employees or anyone else. Treating people with respect is an important value for me and my family. As a family we live by the rule that when you speak it must always be truthfully and respectfully. I am writing this because my daughters were extremely upset by McKenna’s false accusations of threats and abuse! This is the simple truth, respectfully yours, Nina ****

Approximate cost of services:
$1,700.00
6 of 6 people found this review helpful.
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Company Response

A McKenna Plumbing takes pride in our service and our Warranty. Unfortunately in this case we have done all we can to please the Customer. I have sent Plumbers out on two different occasions to take a look at the toilet in question.At no time have there been any leaks or Silicone issues that we have corrected all of that is untrue.A McKenna Plumbing did not miss any appointments with the home owner. Plumbers showed up between the hours given and the homeowner was not home. We have found no issues with the toilet On the third trip I (Owner) attended, and found no issues with the unit. I asked the Homeowner If she would like us to replace the toilet. She responded by tell us she want nothing for free.Just fix my toilet. At that point she screamed a us and asked us to vacate her home. Letting us know that she intended to tell the whole street that we were a shady company. In14 years of service I have never run into a situation like this. I hope anyone reading this review can understand the difficulty we have had dealing with this customer. Over the 14 years of doing business in the Halton community we have never said no to a legitimate Warranty call.

Dave K - Oakville
Dave K - Oakville
5 reviews Oakville, ON
10/10

Faucet repair

Quick response to initial contact, arrived within their scheduled window and completed repair quickly. Fair pricing for work and parts. They were professional and polite. I would use them again.

Approximate cost of services:
$100.00
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Company Response

Thanks for the kind comment. Glad you like the service. Look forward to the next service call.

Mark Mckenna

Oakpark Pet Hospital from Oakville
Oakpark Pet Hospital from Oakville
1 review Oakville, ON
10/10

Plumbing emergency

We opened the doors of our veterinary hospital on a Saturday morning with no water. McKenna plumbing not only answered our call on a Sat, they sent a plumber within an hour, solved the issue and had us running and operational within hours. A-1 service, dependable and very competent.
Thanks Mark and staff.
Oakpark Pet Hospital

Approximate cost of services:
$750.00
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Company Response

Thanks Matt

Steven Finlayson from Oakville
Steven Finlayson from Oakville
2 reviews Oakville, ON
10/10

Install kitchen faucet and shut off valves

I needed a plumber for a few small jobs and found A McKenna Plumbing on Home Stars, as my previous local plumber moved away. Two guys arrived on time, and they were friendly and honest. E.g. I originally was going to have them replace just a sink drain, but they warned me that if they took it apart, it might disintegrate due to the rust, and would likely be better off replacing the whole sink. This made me realize that they were willing to recommend the best solution, rather than just doing the job. I will call them again when I do replace the sink. They did install a new kitchen faucet and some shut off valves for me and everything works & looks great.

Approximate cost of services:
$300.00
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Company Response

Thanks Steven

Trudy from Oakville
Trudy from Oakville
2 reviews Oakville, ON
10/10

Replacement of burst water pipe

Great company to deal with - prompty called back, visit arranged, they arrived on time, did the work and explained what was necessary and left the area spotless. Very good experience!

Approximate cost of services:
$200.00
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Company Response

Thanks Trudy

Stefan
Stefan
2 reviews Burlington, ON
10/10

Leaking kitchen ceiling

Booking was easy.mi called Mark in the morning explaining my problem. The crew came over few hours later and assessed the situation. Apparently it was worse than I thought. They had to remove my tub in the bathroom in order to fix the leaking pipe. They were very clean and professional. I would highly recommend them for your future project. Thank you guys.

Approximate cost of services:
$300.00
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Company Response

Thanks for the review

Susan from Oakville
Susan from Oakville
9 reviews Oakville, ON
10/10

leaking pipe/valve

A McKenna Plumbing in Oakville have got my business from now on. Having just moved into a new house I discovered that a tap was leaking and though the valve was closed, the outside tap was still dripping and creating an ice mound the size of a north-Atlantic iceberg.
I called first thing on a Thursday morning and spoke with Mark and explained the problem and the fact I had to go away the following morning be with my sick mother.
Mark sent a team over that same day who fixed the problem efficiently and as inexpensively as possible - no mess no fuss. I am sorry I cannot remember the names of the two men who came (David? & ??) - so much has happened since then and my memory fails me.
Regardless, the service was top notch and I will henceforth call this company for all my plumbing needs.
Thank you for the great service.

Approximate cost of services:
$200.00
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Company Response

Thanks Susan

staktrace
staktrace
24 reviews Hamilton, ON
9/10

Water softener installation

We had bought a water softener and called McKenna plumbing to install it. They came in and hooked it up pretty quickly, although they charged us quite a bit to do so. Later we tried to turn on the softener and it turned out to be a defective unit that didn't work. We returned that unit and bought another one and hooked it up the same way the previous one had been hooked up. After getting that going we discovered that the plumbing job was incorrect, and the cold water was not getting softened because of the way the water lines had been plumbed in. We called McKenna plumbing back and asked them to fix it. To their credit they admitted their mistake and came over the same day to fix it. They were able to correct the plumbing within a half hour and were very professional about it. Overall I'm pretty happy with their service - everybody makes mistakes sometimes but they were very good about responding and fixing it for no extra charge.

Approximate cost of services:
$500.00
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Company Response

Thank you for your review.

Dave from Oakville
Dave from Oakville
1 review Oakville, ON
10/10

Leaking Hose Faucet

We called A McKenna Plumbing for a hose faucet in our backyard that had been leaking for months. We thought it would be a big job, but the guys showed up and were able to repair the faucet quickly. The price was fair, they showed up on time, and I was able to make it back to work before lunch. We've had a few plumbers come to do repairs in the past, and always felt pressured to do more than what was required. This was not the case with the A. McKenna crew. Honest local guys, reasonably priced. Will call again.

Approximate cost of services:
$150.00
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Company Response

Thanks David, great to hear you were happy with the job done!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about A Mc Kenna Plumbing Of Oakville

Hello, My name is Mark Mckenna owner of A Mckenna Plumbing Ltd. Since 2001 I have been serving Oakville and surrounding area. When I first started this business I was very worried that I would not be able to compete with the larger Franchised Plumbing Companies. Over the last 10 ...
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