We had two chimenys removed and rebuilt by Straight Up Masonry. We felt that Tony and his team did a thorough job. For the estimate, Tony actually went on the roof to assess what work needed to be completed. The other companies we contacted for estimates only took pictures from the ground. This made us confident that he knew what work really needed to be done. The men who came to do the work were efficient and cleaned up all the mess upon completion. The chimneys look great and match our current brickwork as best as possible. The only problem was some miscommunication. After we had arranged to go ahead with the chimney rebuilds, we had asked for an estimate on some deteriorating bricks at the side of the house. We didn't hear back about this. However, after realizing that there had been a misunderstanding about this, Tony contacted us immediately to clarify and to arrange to give us a quote. It is clear that Tony and his company want to do the best possible job and ensure that his customers are happy. We would be confident in using Straight Up again for any brickwork needs.
- Approximate cost of services:
- $1,600.00
- Company Response
Thanks Brian, Glad we got the misunderstanding cleared up and can get back to doing business together.
Tony.