Thank You, Thank You, Thank you, I am taking the time to write this well-deserved review for an
outstanding company. Galaxy Has Great Office support in their employee Randy. From the moment my
husband and I met her, we knew we chose the right company to help us move from our condo in Calgary to Richmond BC. We obtained 4 estimates, some
which were cheaper than Galaxy's mover's, but we knew that customer
service and the delivery of our items safely to our place in BC was
critical. Randy was exceptional in helping us with a last minute change
of address. Only a few days before the move, we changed where we would
be moving. She provided all of the appropriate insurance documents and
workman's compensation certificates to our building in Richmond. She
followed up on this closely and made sure everything was in order for
the last minute change. There was no charge and no hassel. Just
complete understanding of the situation we were in.The movers came right
on time on the Friday promised. At 1pm a very professional crew of 4
guys came to start packing our 2 bedroom 2 bath condo. They packed
everything individually, including the kitchen dishware! Every glass
and plate, completely protected. Our plants even made it safely.
Toward the end of the afternoon, the company actually sent 3 additional
guys to help speed the move along. Again, this was all included in the
flat price for moving they offer from Alb.-BC. based on weight.The
next day, the crew arrived in BC to deliver our belongings. The
traffic delayed them slightly, and the driver called ahead to warn us of
the delay. To compensate, to my surprise, they again sent additional
movers from the BC area to help unload and make up for the time lost.
Randy even called us on the day of the move to make sure that
everything arrived ok and that we were on time. She is truly about
customer satisfaction.This moving company is professional, courteous,
and delivers on time. We never feared that something would be broken, or lost. We even took a coffee and dinner break at a local
restaurant while the movers continued to pack our home. They didn't
stop at all for the close to 7 hrs it took to pack our home in Calgary.I
have already recommended them to two of my friends and will certainly
continue to do so. If you have the pleasure of having Randy do your
estimate, you won't be disappointed.
- Approximate cost of services:
- $3,450.00