London Eco Roof Manufacturing

Roofing
London ON N5W 3C7
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HomeStars  >  Roofing in London  >  London Eco Roof Manufacturing   >  Great job but improve communication
Jane in London
Jane in London
2 reviews Saint Thomas, ON
9/10

Great job but improve communication

We wanted a metal roof and something that would create curb appeal for our home. After looking at several other vendors, we chose Eco-Roof. The salesperson, Richard, was very knowledgeable with no pressure. Once we provided the deposit, unfortunately, communication was a problem. We were told that our roof would be done in December and by the beginning of January, we still hadn't heard from them. After several calls, the installers arrived at the end of January to do the prep work. We sat for a few more days with no work being done and no calls. Worry set in and so did the February nice weather. The installers finally came back and we are very pleased with the final outcome. Communication needs to be improved on project timing and installation. Otherwise a great job.

Approximate cost of services:
$14,000.00
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Company Response

Hello Jane, we are currently working to improve our communications system, thank you for informing us. We are glad you are pleased with the end product.