Magic

Could not be happier with the team at Magic. From our initial consultation to identify a solution that would work best for our large patio doors to the installation, this was a very positive experience. Magic's product has transformed the look out into our backyard oasis and we could not be happier. We will definitely be working with them when we look to replace the rest of the windows in our home.

To start I am happy with the product especially the retractable screen, but the process was very frustrating. We signed the contract on May 6th. At that time we were given literature stating the current lead time was 8- 10 weeks. The install was done on September 16th. We were constantly told the delay was do to covid which I can understand, but they were not able to tell us where the windows were in the production line. I don't mind waiting but an idea of how long the wait will be would have been appreciated.

Incredible service, even through these pandemic supply chain challenged times. The end product is worth the wait. We live on a busy street and our Magic Windows have cut street noise down considerably, better sleep and better views. Very professional installers as well. I highly recommend Magic Windows!

We are very pleased with our new door. The process from start to finish was excellent. The door has a superior construction. The track is very smooth, the door is air-tight and screen rolls away for a very clean look.

We replaced windows that were over 30 years old and which were leaky. We visited the showroom to see the windows as they are not a common window type, it is more of what I consider a European style window that opens outwards.
We liked the fact that you can pull the screen when required. It gives a nice clean sight without the screen. We also liked the fact that the window comes with a pull out sun shade, letting light in and keeping the sun out - you can also get a darkening shade as part of the window package.

I purchased doors and windows 11 years ago. Service team showed up twice (my error) and put things into as good as new condition -replacing normal wear and tear in both bug screens and solar screens.

My experience with magic was great. They are very customer focused and met all my needs. Jennifer was professional, accommodating and very responsive. I lol forward to doing more business with magic in the future

Love the Magic windows! They are innovative and beautiful. From the initial sales consultation to the final installation we had a great experience. Derek, the Sales consultant was not pushy but patiently answered all our questions. Milan & Zoran did an excellent installation job with all the windows. Overall we are very happy & satisfied with Magic.
Philip & Edith Saba

WE replaced an old patio door in our old house. The difference was immediately apparent. The sound level of the air conditioner outside the door is much less that with the old door. So far thermal performance seems better but the big payoff won't be seen until the winter.

We forgot to order a key lock as this patio door also functions as our back door. However, Magic installed the option and now it is perfect. The test of the quality of a supplier is how they handle problems and Magic did a great job. They are not the cheapest but I think the quality and service are worth the cost.

The install was very smooth and the installers were wry curtious and polite, they cleaned up after themselves. The technician actually came back to show me how the doors actually works .