Magic

Our new windows are a definite upgrade over our previous windows. They have a great style and they provide larger sightlines . The installers were very knowledgeable, conscientious and professional.

R.B.

I have had my new door for 7 months now and works perfectly so I, Love my new door, love the way the screen and daylight shades work.
the install guys and the service guys are the best. very professional. they know their stuff. I would recommend them and this company to all that need doors and windows. Philip Barry

After twenty-five years in my home, I wanted to replacing my windows. When I had the presentation on Magic Windows I was blow away, it was a no brainer. I quickly decided on four new replacement windows that fit my budget.
With some design changes I made, months later I had my windows professional installed. It was all completed by there own workmen, not contracted out to strangers. Great job well done

Replaced 10 windows in kitchen/diningroom/living/laundry room, incluidng "wall install. Magic did a great job from Sales experience, through installation and follow up service. Very high quality and finishing by the Install crew. Would definitely recommend to others. Only caveat is the time from my order to install was about 20 weeks...so need to consider this if you are on a tight schedule.

In July 2021 we started researching companies for windows replacement. We visited several showrooms over the summer and entertained several quotes and estimates. We visited Magic's showroom as was able to get some knowledge of the products as well as observe the samples available. Danny visited our home and did an excellent presentation as well as answered many of our questions.

Magic's estimate was higher than most but a combination of the product, Toronto based, warranty, reviews and client experience we decided to choose this company. We were given a 14-18 weeks period for installation. The only constructive feedback I would provide would be that I would have appreciated a more proactive approach by Magic in keeping us updated on the progress and timeline. I had to call/email on a couple occasions to inquire on the installation. Hence the rating of 9. I received automated emails about the progress of the windows process only AFTER my windows was installed. Installation was scheduled for week 18 after I called in to inquire.

All that to say I am really happy overall with the product thus far. I replaced 8 windows in my home and the viewing surface area and easy of opening, privacy screen and bug screen really makes a huge difference. Chis and Mike as excellent on install day. A great duo, down to earth and a good sense of humor. They did a good job with the install and came back the next day to tidy up some aluminum work to match my siding on the outside. Throughout the process and afterwards they did a great job of explaining the use of the windows. They also did an excellent job with the cleanup.

I have my patio door that I will eventually need to be replaced and I will definitely consider Magic again when that time comes. I am hoping that I will be able to offer a rating of 10 at that time.

Client Service, Client Service, Client service. The best warranty, products means noting if Client Service does not exist. I look forward to testing that theory in the years to come if needed.

Thanks Magic for providing an overall good experience with my window replacement.

Stumbled onto Magic about 8 years ago at a Home show. Was impressed with the innovation and products. Particularly the window wall and the fact you can clean the windows inside and out from the inside. Replaced the north facing windows and patio doors because they were the draftiest. We had absolutely no buyer remorse with our purchase of Magic. I described the experience at the time as seamless. From sales, installation, service and product quality; Magic was top rate and worth every penny.
So when we decided to replace our south facing balcony French doors, it was a no brainer. Daniel came in no pressure and showed us what was new since our last purchase. When we bought, he advised us that the timeline could be longer because of COVID and supply chain issues. The installation was clean and efficient. We had an issue 3 days after installation, but Magic rectified it the same day we called. The best part is that the window wall is beautiful, draft free, and sunshine now fills the room.
If it gets to be too much, the built in shade will block out the light.
If you are reading this review you are considering Magic. I highly recommend Magic.
Oh, I almost forgot. We had an issue with our original window wall. They repaired it and cleaned it up. It’s like new, and no charge!

We have Magic Windows in our home since 2010.
We did the last Windows in 2017. We have been very satisfied with their service and warranty. The minor problems that have come up. They respond quick and efficiently. The service personal are friendly and professional. The original installations were all great they were in and out on time and cleaned up.
Great experience with the company.
Would recommend.

We purchased a window wall from Magic & couldn't be happier! The detailed sales consultation provided amazing detail about the quality of the product. The installation was professionally done, & the installers took their time to ensure everything fit perfectly. Finally, the window wall looks incredible & provides great functionality for our room! I'd definitely recommend Magic Window to anyone looking to upgrade their home!

Domenic Manzone

I had my whole house outfitted by Magic windows in 2000 and 2005. Some of the weather stripping needed to be replaced on the windows, the rollers on my patio door were worn, the screen on the patio door was no longer operating smoothly, and the seal had been broken on one pane of glass. Magic Windows exceeded my expectations in every respect and everything was fixed in short order. They stood by their product after 20+ years. I am very impressed and would highly recommend this company.

We’ve been putting off new windows for a while. I took the plunge with Magic and glad I did! Our new windows are great - including the custom design to replace a set of old patio doors