Magic

Had magic windows out to repair a window that cracked in the extreme cold. Their technicians were prompt, polite and did a great job. Painless repair. Thank you!

Not only their windows are magic, but their after sale service is also magic!
From the attentive, courteous and friendly Service Coordinator, Myrna, to the actual service technicians that were sent to our house our experience has been all positive. They either will leave you completely satisfied, or they will go back to their office to come up with the right solution to fix the problem. That simple.
We had this young, very helpful fellow, whose name I cannot remember right now, sorry; and then we had Cuong, a top notch fellow in all regards. Thank you to Myrna and her team!

A note: the service cost is all covered by Magic.

We recently had four Magic Windows installed. Our salesman was very knowledgeable. The installers were careful to make sure our home was not damaged by materials going in or out. They took the time to show us how the windows work. We already notice the difference in the temperature in our home. Well done, Magic Windows!

Magic windows has a very good product and would highly recommend Magic windows for your next project. Great sales and service team, there for you!
Anne N.

My wife and I are very pleased with both the product and the professional installation. We are looking forward to the warmer weather when we will be able to open up the window wall, and enjoy the outside while sitting in our living room. I expect we will enjoy it for many years to come. Steve and Germaine Wright

This company was wonderful to deal with right from my initial call. The installers were clean and courteous and completed the job on time. I ordered black-out blinds on one of the windows and I noticed a few days later that there were a few tiny puncture marks on one of the blinds. I contacted the company and within a few days a technician was here, replaced the damaged blind with a new one and was out the door in about ten minutes. I love the new windows and we noticed an immediate difference in the amount of warmth in our basement and the unexpected reduction of outdoor noise in the rooms where the windows were replaced.

I like our windows but we had an issue with a handle from the sliding door. Magic Windows sent a tech out to replace the defective one. He was friendly, polite and competent.

I had windows installed by Magic Windows in January of this year. Thought I had a problem with them in terms of air leakage. Also, handles were hard to use. Service technician came within 2 weeks of installation. Listened to my story, checked all windows for any air leakage, applied silicone to all parts, made sure every part was working and that I was able to easily open/close window handles for a good seal and showed me something new. Everything is now good and no issues! Technician was professional, knowledgeable and understood the issues I outlined. Will be utilizing Magic Windows to replace further windows as the design, installation and service is top notch! Have recommended to others already! Just can’t say enough about this company and how they truly stand by their product to my satisfaction!

We purchased Magic Windows 10 years ago. A couple of the windows lost their seal. One of the reasons we bought Magic was because of their 40 year warranty. When I called, they couldn't have been more responsive. Their customer service is top notch!! The window panes were replaced within a week. The installer did a great job and left the room perfectly clean. I highly recommend Magic Windows.

We're extremely pleased with the window wall Magic Windows installed to replace our old sliding patio door.
During the sale the were very honest with the expected timeline to manufacture and install, a reflection of the supply chain challenges brought on by the pandemic. They indicated 12 to 13 weeks from the order date which was almost precisely the actual time frame.
The installation was very professional and courteous. The installers showed up on time, knew what they were doing, got the job done in the time they indicated and left the house clean. They also provided a demonstration of all the window wall features which was very helpful.
The window wall was a great choice, we're very pleased.