Firemen Movers

We chose fireman movers to help us with our move through a friend's referral, as well as careful consideration of online reviews. Needless to say, I would highly recommend their services to anyone. The crew was on-time(early in fact), professional, courteous, and trustworthy. They took good care of our belongings, and worked very hard until the project was complete. I cannot say enough positive things about the experience, and the crew!

I hired Firemen Movers to get my belongings from my old apartment to my new condo. They really exceeded my expectations because not only were they on time and extremely professional but, the guys were also very funny. They instantly built report and were very proficient at moving things. They got to my place and really got to work quickly. Before I knew it my apartment was completely empty. When all my possessions were moved into my new place there was about an hour of time left. They quickly exceeded my expectations by moving my new furniture to the appropriate spots and even put my brand new bedroom suite together. Any service I have received in the past pales in comparison to what I witnessed hiring these guys. It was worth every penny and I would strongly recommend this company in the future during what can be a stressful situation. I know I will!

I've been known to be a picky customer but Firemen Movers exceeded even my idea of what great movers should be. Professional, careful, hard working (non-stop), kind and courteous. If I could give these guys an 11 I would. I highly recommend them and would use them again. Great experience all around! Thanks Jamie, Jessie, Matt and Aaron, you guys were great. Exceptional service from the quote to the final goodbye. You guys were pure perfection. Huge thanks!

Our involvement with Firemen Movers was exceptional from the quote to moving day. The customer service provided by Firemen Movers is flawless. My inquiry was responded to immediately and the arrangements for the move were made quickly. A reminder e-mail was sent the day before and after further consideration adjustments were made, adding a truck and crew member, to avoid any delay or disruption to the move, which was greatly appreciated.
The crew, Kailen, Matt C, Cal and Josh C, arrived early on the date of the move and proceeded to load our belongings with efficiency and care. We were impressed with the professionalism and motivation the crew presented. They worked extremely hard, were committed to doing an impeccable job and were continuously smiling. They exceeded our expectations.
Firemen Movers were a pleasure to work with. They made our move completely hassle free. I wish we knew about these movers sooner and will unquestionably recommend this company to all of our family and friends. We will absolutely hire them for our next move.

Loved working with Firemen Movers in our recent move. I am currently very pregnant and have 2 young kids at home so we opted to use movers. It was a very stress free day. The guys Jesse, Kyle, Jamie and Chris were very efficient and diligent. We couldn't believe how quickly they worked, but how careful they were. We didn't have a single thing broken or misplaced and the guys always had a smile on their face. We had about a 2 hour wait for the keys before we could move everything into the new house which was the only stressful part of the day (and had nothing to do with our movers). The guys arrived early (yay!) and the timing and quote we were given ended up being almost exactly what Doug said, even with the key wait delay (Doug even factored this in when he gave us a quote based on our selling/buying circumstance). We are super happy with our experience. These guys were worth every single penny we paid them. Having Firemen Movers move us made us look forward to moving day, rather than dread it.

We hired Firemen movers for a move in the winter. The people within the company are very professional and very nice; they were able to provide a reasonable quote within a short time frame and that was greatly appreciated. I was excited to be working with them and trusted them implicitly (they're firemen after all!!). Lorne informed us that there would be 5 movers on the job and that it would take between 8-10 hours. On the day of the move, however, only 4 movers came and the job took a lot longer than expected (17 hours total). Unfortunately, one of the guys fell ill, so we were down to 3 movers and one guy got injured...really unfortunate. Another mover came later on (which was great) and we wrapped up in 17 hours. Things were damaged - light fixtures, furniture, walls, ceilings etc. I wasn't mortified by this as I know things like this happen when people move and especially when the movers are exhausted. We were compensated for some of the damaged goods (thankful for that) but the memory of it all still remains (not a good memory, unfortunately). It was all so chaotic. I've been thinking about what to write here for a very long time. I like this company, I really do and feel bad saying something negative but here's the bottom line: this is not a "moving" company in my humble opinion. This is a company who's hired some well built (and nice) firemen to move things. When a problem would arise, the guys really didn't know what to do. I'll give examples: our queen size mattress box couldn't fit up the stairs so, it was left in the living room. Our dresser couldn't fit up the stairs...it too was left in the living room. Not once did anyone "think" about how to get these items to their proper location; we had our handyman on site who was helping and he and my husband had to figure these things out. Both pieces were moved to their rightful locations by our handyman and my husband - and that was another out of pocket cost to our handyman (which is OK but he's not the moving company we hired). So, my disappointment rests in the fact that when I hire a company and pay a lot of money, I expect them to not only "do the job", I expect them to think while on the job and not just be mechanical about it. It's not OK for my things to get damaged. It's not OK for my dresser and mattress box to be left in the living room with an explanation of "well, what do you want, they don't fit up the stairs"...because they did fit up the stairs, you just have to think about how to get them up the stairs (which we did). It's not OK for a job to take 17 hours and for everyone involved to be frustrated, exhausted and at the end of their ropes. In the move, we also lost a big bag of our clothing - it just disappeared. No one could find it (and 5 month later still is missing). Can't blame the guys for this but..."sorry we can't find it"...(sigh). I have to say that there were a few things that were moved into my parents' home that evening and that experience was good and seamless (thank God).

It is for these reasons that I would not hire Firemen Movers again - I'm sad to say that because I really wanted to have a positive experience like so many others attested to on Homestars but this is my truth. Maybe it was the act of moving - I can't believe people do this all the time - or the moving company or both but this wasn't a good experience for me or my family. We'll be really hard pressed to even think of moving again.

On a happier note, the administrative team and owners are organized, easy to reach, easy to talk to and a real pleasure to deal with.

If there was ever such a thing as an enjoyable move, this was it. We've moved several times over the years & were determined the next one would be done by Firemen. From start to finish, this was the least stressful, thanks entirely to the crew. They were fantastic-on time & under budget with witty & charming personalities to boot. I also want to thank Doug for his expertise, his attention to detail & his obvious commitment to the company's clients. This truly was a moving experience!

We were so pleased with these guys. We have moved many times, and this was by far the best experience. Precise, careful, and efficient. Very professional and easy to get along with. Jamie R, John S, Jesse D, Ahmad I, and Guy H-Thank You!!!!

We have used Doug's team on two occasions. These guys are professional, courteous, organized and hard working.
If you asked me what they could have done better or differently, than I would simply say nothing.
I cannot recommend these guys enough - they are the best at what they do. I never had a single concern from start to finish with these guys.
We will continue to use you guys both personally and professionally. Keep up the great work !

I had booked Firemen Movers because I was going to be moving to a new apartment and had a few pieces that were going to be a nightmare to move (kegerator, piano, vintage keyboard). I also really, really hate moving. Before that moving day even came up I realized I would need movers at work for a large (800 lb+) machine we had ordered, so I called to see if they could handle that as well. Sure enough, they took on both jobs, and I was very satisfied on both occasions. The movers were friendly, organized, hardworking, and professional. Communication leading up to the move (and during the move, regarding how to handle certain pieces) was clear and effective. Definitely will use Firemen Movers next time.