Firemen Movers

Moving & Storage
Toronto ON M9W 5C8
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Reviews for Firemen Movers

Average customer rating:
9.7 10 (445 reviews)

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Helen de Wolde in Toronto
Helen de Wolde in Toronto
1 review Toronto, ON
10/10

Packing and moving of Household Furniture

I would highly recommend the Firemen Movers. The drivers/movers are clean, efficient, on time and make the packing of household goods look so easy. They were done in record time. Excellent job!

Approximate cost of services:
$800.00
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Geneviève
Geneviève
8 reviews Toronto, ON
10/10

Move from a townhouse to a condo

This moving company is AWESOME. Thanks to them, I had the smoothest move I have ever experienced in my life. They were professional, punctual, super friendly, efficient and very careful. They came to my house a month or so before the move to assess the contents and to provide a cost estimate, which helped us plan financially. At my request, they even came back that same day to drop off boxes and moving materials so we could get a head start on packing. On the actual moving day, everything went extremely well. They carefully wrapped all our furniture and nothing was damaged or even scratched. The wardrobe boxes they provided were very much appreciated too. The move was worth every penny and I will not hesitate to hire them again for any future moves. I highly recommend them to anyone. Thank you so much!!

Approximate cost of services:
$1,600.00
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Allan in Toronto
Allan in Toronto
10 reviews Toronto, ON
10/10

Move to Kirkfield Ontario

From start to finish this company was professional, careful and performed extremely well over the two day move.

Aaron did the estimate - very professional and crossed all the t's and dotted all the i's. We went through every room, shed, storage room, attic etc. in the house and he seemed to take excellent notes. I had high hopes for the moving experience.

The moving crew - Worked hard and stayed focused from start to finish. Jeremy was a good leader and kept everything running efficiently. A few items were slightly damaged due to very short lapses by 2 crew members being a bit rough and Jeremy pointed out the damage but it was too minor to be a real issue. Overall, since I was never expecting white glove service, I feel the crew delivered a very good performance.

On day one, when the first team arrived, they knew by mid-day they needed more people and a second truck. They were able to get another mover for 3 hours in the afternoon and the first three guys did a great job of keeping up a good pace from 8:30 am to 6 pm. Jeremy and the crew (and the company for quickly sending a second truck) adapted well to the new reality.

I contacted Melissa in the office about extra costs and she confirmed I would not be charged for the second truck which I really appreciated since the truck would be travelling 300 km round trip to and from the new house. We agreed that the extra person and having a 4 person unloading team (instead of 3) on day 2 would mean extra costs.

Even though the actual costs were more than the estimate, I understand our move was a little harder to estimate than others as we had a LOT of break down built in furniture that we were moving to the new house. In the end, we are very satisfied with the value we received. We would highly recommend this company.

Thank you, Al and Lisa

Approximate cost of services:
$3,500.00
1 of 1 people found this review helpful.
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Kelly
Kelly
10 reviews Toronto, ON
10/10

Moving Day

These guys were prompt, efficient, friendly and professional. I would highly recommend their crew for a short or long haul move. it is a bonus that none of them smoked!

Approximate cost of services:
$2,000.00
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Alice in Mississauga
Alice in Mississauga
1 review Mississauga, ON
10/10

Move

I would like to thank you on our moving day. Just having a new born and with packing and moving from our storage units and condo to our new home you were all ver professional and exceeded my expectations and I would highly recommend and would call Firemen movers again for our next move when it comes to that time.
Thank you again for taking such great care of our things and working with us!

Approximate cost of services:
$800.00
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Private User
Private User
Private User reviews Toronto, ON
10/10

On balance, exceeded my expectations

Firemen Movers packed, stored and moved our belongings. We nteracted with about 12 employees over 5 days. All but one ( who was below average and was significantly below expectations) were outstanding which is a pretty good ratio of outstanding employees to below average. Lorne ( one of the founders and our first point of contact) and the office manager , Melisa, are extremely professional, polite and confidence inspiring. The other nine employees who I rate as outstanding were also very polite and professional. One piece of furniture was damaged and the company had it repaired to our satisfaction.
We will engage the company again.

Approximate cost of services:
$10,000.00
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Robert H in Toronto
Robert H in Toronto
1 review Limehouse, ON
10/10

Quality Movers with Execellent Customer Care

In a word, excellent. Not only did they dismantel, blanket and plastic wrap all of the big furniture, they reassembled it and all without a scrtach, ding or damage to any walls in both homes. They were professional, curtious and clean cut. Their moving truck is as clean and beatuiful as we've come to expect with their fire trucks. My wife was extremely happy which of course means that I'm happy too!

Down sizing from a big home with over 25 years of accumulated stuff isn't easy as anyone who's done this knows.

Thank you Firemen Movers for taking a ton of stress off of my family.

Approximate cost of services:
$1,700.00
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Pauline in Toronto
Pauline in Toronto
2 reviews Toronto, ON
10/10

Moving

I moved at the end of December 2015 from a one bedroom apartment. Jamie and Jake were awesome! They were very polite and professional. They moved me into my new place very quickly. I highly recommend Firemen Movers for a quick and painless move.

Approximate cost of services:
$700.00
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Tiffany McRae from Perth
Tiffany McRae from Perth
6 reviews Toronto, ON
10/10

Moved 3.5 hours away in winter

Jessie and his team were friendly, fun and helpful! They moved my family on a cold winter day, stored our stuff overnight and drove 3.5 hours North-East to our new home! Everything survived the trip and they set-up furniture and even offered a little friendly advice on interior decorating!

Approximate cost of services:
$3,000.00
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Chris C. in Toronto
Chris C. in Toronto
2 reviews Toronto, ON
9/10

Condo Move

My move date was December 22, 2015 and I moved out of a large one-bedroom condo. Kailen and Bismark did an amazing job! They were friendly, professional, and effective. They started with an introduction, a handshake, and a review of the premises. From there, they worked quickly and efficiently to load up the van. All furniture was well wrapped too. I appreciated that they showed up at the second location quickly - clearly no stops on the way. I moved into a three-floor townhouse with narrow stairs and they didn't damage anything - not even the walls, which I would have expected with this type of move. They also didn't slow down either, despite the warm weather and stairs, stairs, stairs. Bismark actually carried my queen size mattress with one arm. My mom couldn't believe it! I had marked every container (go Frogbox!) and they placed each one at the right spot too, which saved me lots of time afterward.

I deducted one star for price as 1.5 hours of travel time was billed automatically (plus another $45 for fuel surcharge) though I was 15 mins drive from one location to the next. This drove up the cost and didn't reflect the actual gas or travel time at all. Other than that, the service price was worth every penny! I was extremely pleased and highly recommend Firemen Movers for their excellent service.

Approximate cost of services:
$900.00
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Company Response

Hi Chris. Thank you so much for that fantastic review of our company. We will relay the kind words to our guys. We are replying to your review due to the one small issue you had regarding billing for travel time and fuel. Company management actually views this as a positive that you brought this concern up as it is a common point of confusion for many of our customers. When a crew is travelling from an origin home to a destination home, the time it takes to travel between is still on the hours worked for our crews. In your case, the fact that your two locations were so close together is a positive as there was minimal truck time in between while the crew is still on the clock. Travel time, that is attached to every move is to get the crews to you in the morning and then back to our facility in the evening. It is a standard of the moving industry that this cost is captured as we have to pay our workers for their whole day of work. Fuel cost as well, applies similarly. It's true that minimal fuel is used between locations, but you must factor in fuel costs for the entire day. Local moves within the GTA all have 1.5 hours of travel and a $45 fuel charge applied. This allows for roughly 45 minutes each way in the morning and then in the afternoon, as well as the fuel costs to operate the truck for its entire journey. You are not the first customer to be confused with this and we apologize if we did not effectively communicate these two fixed costs to you prior to your move. Here at Firemen Movers we are always striving to have as much transparency as possible when it comes to the billing of our clients. Thank you for using our services Chris
Aaron Cohen - Operations Manager

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Firemen Movers

Residential and Commercial Moving and Storage, Packing and Unpacking Services. As professional Firefighters, each day we rely on a commitment to teamwork, safety and integrity to provide our communities with emergency services when they need them most. Applying these same principles to the Residential Moving Industry has allowed us to ...
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