So many problems with these windows. The assembly are "snapped" together. I watched how the installer had to replace the glass that he broke.
1) Window has shifted so that it rubs against a side. Installer can't adjust it back. It either will rub when it opens and has to be pushed out or can't close properly.
2) Exterior paint job is sloppy in that the paint was not sprayed in a straight line.
3) Interior laminate color peels, spots that are missed are covered up with a marker.
4) Exterior window has a lip where dust/dirt collects so it leaves a layer of dirt around the window.
5) The window closes on 2 rubber seals. It may close on 1 seal but it barely touches the 2nd seal and a newspaper can be slid in between the window and seal.
6) There is a 1x1 cm triangle of dust in between 2 panes possibly because the windows were not cleaned properly when assembled. The picture is a faint white triangle in the middle.
7) Plastic hooks on top that removes the screen will dry and crack making it hard to remove the screen.
8) Crank that opens/closes seizes over time. The pin you see also slides out over time
9) One Window fogs up between the panes in winter.
Windowcity, can you explain these issues. You company was supplied with pictures and a video from the installer.
- Approximate cost of services:
- $20,000.00