Bosco Home Services

Plumbing
Oakville ON L6H 5V9
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Plumbing
Bosco Home Services
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65%

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Reviews by rating (past 12 months)

Reviews for Bosco Home Services

Average customer rating:
8.1 10 (299 reviews)

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Tony Galluzzo from Woodbridge
Tony Galluzzo from Woodbridge
1 review Woodbridge, ON
10/10

Service and Repairs

Called Bosco to Service and inspect both Boiler Systems at Rental Apartments+ my home furnace. From the Sabrina at the office to the the tech that showed up, everyone was extremly friendly and professional. Recent service call at my home, tech (Jessie) discoverd a serious problem that could have cost me a new furnace if not taken care of, but he spent problaby double if not triple the time of an average service call and made sure the problem was resolved. Absolutely no reservation as using Bosco in the future.

Approximate cost of services:
$150.00
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Company Response

Thanks Tony, Very happy to hear your happy :)

Chris Berry from Mississauga
Chris Berry from Mississauga
4 reviews Mississauga, ON
10/10

Backflow Preventer

I requested a rep from the company to come out to quote on a backflow preventer as we suffered the sewer back-up of July 8th 2013.
We have our quote ready to go for the replacement of our basement floor, however we need to have the backflow preventer installed prior to having flooring done so need to have it done as soon as possible.
Bosco dispatched two technicians ( Wade & Mike) same day and was able to have them meet with our contractor.
They gave a fair price and scheduled the job to be done in two weeks.
Both were very polite and informative.
I will post the results in two weeks.

Approximate cost of services:
$3,000.00
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Oscar
Oscar
5 reviews Richmond Hill, ON
0/10

Install New Dishwasher

Our experience with Bosco was BRUTAL!!! Our old dishwasher broke, so I ordered a new one. My tenant called a few companies that quoted around $120-$150 to install the new dishwasher, however none showed up for their appts. My tenant then contacted Bosco, who quoted approx. $300 for the install. While this was more than the others, I just wanted the frustration to end for my tenant and I approved it. When they showed at my tenants place, Bosco changed the estimate to $600!!!!!! Unfortunately my tenant approved it and Bosco took full advantage of the situation. I called Bosco the following day and pleaded my case, but they refused to adjust the invoice at all. I could not believe it - I paid $400 for a new dishwasher and then $600 to install it. Terrible business practice...I will never recommend Bosco.

Approximate cost of services:
$608.00
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Company Response

Hi Oscar,
I'm sorry to hear of your frustration, this is not how we handle customer who call us with concerns. Please contact me to resolve your concerns ASAP. feedback@mybosco.com

Hi Oscar,
" After further reviewing your situation on file we noticed the call was booked & paid by your tenant. It is unfortunate that we could not deal with you (landlord) directly, we simply followed the instructions of the tenant that was in charge. We do not get involved with Landlord & tenant disputes."

willy from Maple
willy from Maple
2 reviews Maple, ON
8/10

DRAIN CLOG

I am writing this about Bosco plumbing, so no one else out there will get ripped off just like i did. This past february i had a problem with the drain in my shower so i always hear on the radio that bosco plumbing will un clog your drain for $99.00 and the radio station is the fan 590 which i always listen to. So i decided to give bosco a call and they were great on the phone they had a tech over in less than 1 hour.Tech came over my house and my wife was home alone and the tech started telling her how big of a job this was going to be, so she asked the tech how much and he said i will get that working like brand new for you i promise and with the service call and everything including taxes it came out to $540.00 so she went for it she thought the tech would be there for atleast the whole day believe me when i tell you this took the tech less than 15 minutes to get this work done. When she called me at work and told me all this i was fuming so i told her to give me their number with the invoice number and called in they told me that a manager will contact me within 24 hours no one called me i tried this 2 more times and always manager will call me in 24 hours well we are now in late summer and no one called yet. I JUST WANT EVERYONE OUT THERE TO KNOW DO NOT EVER USE BOSCO PLUMBING BECAUSE THEY WILL RIP YOU OFF. I WANT TO THANK THE BOY'S AT BOSCO THAT THEY ACTED VERY QUICKLY ON MY REVIEW THE HONOURED THE PRICE THAT WAS ADVERTISED ON THE RADIO FOR $99.00 THKS AGAIN GUY'S.

Review has 1 previous version
Approximate cost of services:
$540.00
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Company Response

Hi Willy, I apologize for your frustrating experience. This is the first I am hearing about this situation and I would like to talk to you and come up with a resolution. Bosco believes in 100% satisfaction guarantee, so please call me at your convenience. 905-840-7675 ext 220 Thanks

Magdalene from Old Toronto
Magdalene from Old Toronto
1 review Old Toronto, ON
10/10

New Hot Water Tank

Our hot water tank was broken. 7 people in one house,we needed hot water! Bosco Home Services quickly sent out Dave. He was caring, friendly, knowledgeable and did a fantastic job installing our new hot water tank. We are all so very happy and Dave was so good at his job. He worked all day and is coming back to fix up doors and holes tomorrow. We could not have asked for a more reliable worker and are so very pleased to be so well taken care of by a great reliable company. Thank you Bosco!

Approximate cost of services:
$2,300.00
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Company Response

Hi Magdalene, We are glad you were satisfied with the work preformed. Thanks for taking the time to leave us a review.

The Bosco Team!

Marco
Marco
1 review GEORGETOWN, ON
10/10

AC Failure

Well it never fails that when you need something to work it doesn't.

My 3 year old AC decided to stop working during this current heat wave. I made the call to Bosco and they were able to get me someone the next morning. Joe showed up on time and ready to work, he communicated well and was a pleasure to have in my home. Joe was able to troubleshoot the problem quickly and was able to do the repair with no up-sale.
Thanks Joe for the great job!
I would not hesitate for a second to call Bosco Home Services for my next repair.

Approximate cost of services:
$1.00
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Company Response

Hello Marco, thank you for taking the time to write a review. We appreciate your business!

The Bosco Team!

Frank B from Old Toronto
Frank B from Old Toronto
4 reviews Old Toronto, ON
4/10

A/C CHECK UP

Had an a/c service check up done. The service tech failed to check the condensate drain which was plugged. I had to call someone else in and paid $189 for something that should have been done initially. When I called their customer service line, I spoke to someone who would get someone to call me - still waiting.

Review has 1 previous version
Approximate cost of services:
$60.00
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Company Response

Hi Frank, we are sorry to hear that you had a frustrating experience with our company. Bosco would like to make this right. Please call 905-840-7675 ext 222

The Bosco Team

Brian Y from Mississauga
Brian Y from Mississauga
2 reviews Mississauga, ON
10/10

Reverse Osmosis

They replaced filters for my reverse osmosis unit but it stopped working. Rob R. from Bosco took it upon himself to troubleshoot the problem...which was no fault of Bosco's...it was a clogged line from infrequent filter changes. Bosco went above and beyond to make sure we were well taken care of! Thank you so much.

Approximate cost of services:
$500.00
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Company Response

Hi Brian, we are glad we were able to help resolve this situation. Thank you for taking the time to write this review for us! We appreciate your business.

The Bosco Team

Dave from Bolton
Dave from Bolton
1 review Bolton, ON
10/10

Clogged Drain

Called Bosco, and they sent a guy out that day to assess our problem. Paul showed up, was super nice and talked through everything with me. He cleared our problem and it cost way less then we were anticipating. Paul was Fantastic and so was Bosco.

Approximate cost of services:
$167.00
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Company Response

Hello Dave, we will pass on your kind words to Paul, he will really appreciate it. Thank you for your business and we hope to be your whole home service provider in the future.

The Bosco Team!

Ed in North York
Ed in North York
1 review North York, ON
10/10

A/C Service

I booked Bosco to service my central air conditioning over the phone. The staff was efficient and courteous. Trevor came to the house and was pleasant clean and professional as well as early. Good job all around.

Approximate cost of services:
$53.00
0 of 1 people found this review helpful.
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Company Response

Hi Ed,

Thank you for the review! I will pass on the kind words to Trevor!

Sincerely, The Bosco Team!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Bosco Home Services

At Bosco Home Services, your home is our commitment. We provide a full range of plumbing and drain services, hot water heater services, clean water options, waterproofing, Kitec plumbing. Our goal is total customer satisfaction! Bosco never closes. We are available 24/ 7 for all your emergency needs. Our licensed ...
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