Before hiring Planit Builders to develop our basement we had a few other general contractors come to do estimates for us. We have a fairly small, walkout basement and it is a fairly odd shape. However, our goal was to have a bathroom, a proper bedroom and a family room/rec room. Another thing that was important to us was to change the basement door out so that it was a proper French door (with both doors able to open up to create a double wide opening to the backyard).
Before selecting PLANiT Builders we were told things like “you don’t have room for a bedroom” or “French doors are out of your budget.”
In contrast, when Sonny came to do our estimate, he came with solutions. He listened to what we wanted, took one look around and started making suggestions. Had we thought about moving the plumbing so the bathroom could be in a more optimal position? What about turning the closet sideways so we could make the bedroom fit? You want to change the doors? Sure, no problem! By the time he left, we were feeling uplifted and excited about what our basement could become. However, after the previous comments from the other GC’s we were a little hesitant to believe that they could follow through with what they promised...but they did! A week early. And at a very reasonable cost.
Speaking of cost, I really liked that you knew upfront how much you were going to pay for the work performed. With the other GC’s, we were given a very loose figure as an estimate. This made me quite uneasy since one little hiccup could derail them and result in a huge unexpected cost to us. Other than a few minor changes that we made to our plan before we approved the drawings (i.e. adding pot lights and a dimmer switch), our cost paid was the amount Sonny quoted the first day he was here. Talk about stress free!
I also liked that Planit Builders really takes ownership of the entire job. There entire team (including the contractors they hire) work together to rectify any problems that they encounter and ultimately make sure that the job is done right.
It is clear that Planit Builders top priority is customer service as they truly do strive to make you happy. They asked for feedback regularly, and immediately took action if something could be done better. Beau was excellent at getting back to us in a timely manner and kept us in the loop at all times.
Overall, we had an excellent experience with Planit Builders and I would recommend them to anyone who wants great service, a stress free experience and a quality product for a reasonable price.